How in the hell do you put the wheels on?

You have two options - 1) Use a hammer or 2) use a knife to smooth out the holes and then use a hammer anyway.

Hi to lower do you push the handle down or up?

Hi there, Please read the instruction on the handle. Kindly push the handle up while sitting down on the chair in order to lower it. Thank you, Neo Chair

How do the screws go in place with the washer? . Can’t get them to thread.

Hey there. What I did was pre tap the bolts into the all the holes before adding the washers. There can be some manufacturing debris in the holes. Hope this helps It's also a little tricky getting them lighned up so don't tighten anything until they're all in the go back and tighten them.

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Description

🌀 Sit Smart, Work Better!

DURABLE DESIGN - Crafted with premium materials for long-lasting use.
DYNAMIC SUPPORT - Adjustable height and tilt for personalized comfort.
ULTIMATE COMFORT - Experience plush seating with high-density foam and soft fabric.
360 DEGREE FREEDOM - Swivel effortlessly to enhance your workspace efficiency.
STYLISH MODERN AESTHETIC - Elevate your office with a sleek, contemporary look.

The NEO CHAIR is a modern ergonomic office chair designed for comfort and support. Featuring breathable mesh, high-density foam cushioning, and a sturdy build, it offers adjustable height and tilt options, making it perfect for long hours at the desk. With a sleek design and durable materials, this chair is ideal for any professional workspace.

Specifications

Seat Depth	19.5 inches
Seat Height	20.5 Inches
Item Weight	20 Pounds
Unit Count	1.0 Count
Item Dimensions D x W x H	24"D x 21"W x 39.5"H
Size	24.41D x 23.23W x 35H in
Item Shape	L-Shaped
Arm Style	Flip-Up
Furniture Finish	Plastic
Cushion Style	Minimalist
Leg Style	Tapered Leg
Pattern	Solid
Finish Types	Brushed
Theme	Modern Office/Ergonomic Furniture
Color	Grey
Back Style	Solid Back
Style	Modern
Product Care Instructions	Wipe Clean
Fill Material	Foam
Seat Material	Foam
Frame Material	Metal
Material Type	Fabric,Mesh,Nylon
Maximum Weight Recommendation	250 Pounds
Is Electric	No
Furniture Base Movement	Swivel
Reclining Position Count	[MORE THAN 2 OR POSSIBLY UNKNOWN]
Special Features	Adjustable Height, Arm Rest, Ergonomic, Rolling, Swivel

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.