I get an item that will not turn on. Plugged in only red light comes on but will not turn on, what can I do?

I had the same issue—Underneath the indicator light there is a raised design- if you lightly press on that it should turn on.

How often can I clean my rings with this cleaner? Is once a week too much? I have a platinum band and 1 carat round diamond.

You can use this cleaner every day if you want. It absolutely does not harm your jewelry whatsoever. It’s best for your jewelry to keep it clean. Also, have your jewelry examined under a microscope or 10x magnifier to check for loose stones, worn prongs, etc. at least every 6 months. If concerned about too much cleaning, just operate the cleaner with water only, no added soap. I sell fine jewelry for a living and have years of experience in care and cleaning etc. Do not put emeralds, pearls, or other soft porous stones in the cleaner...see the enclosed list of things you can/can’t put in the cleaner. Enjoy!

Hi, can you give me the links for the ultrasonic cleaner’s solution, please? there are many models, I would like to know exactly which you use.

I always use the cleaners solution: https://www.amazon.com/Calyptus-Ultrasonic-Concentrate-Non-Toxic-Gemstone/dp/B07Q3WYWHS

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Jewelry Cleaner, KUNPHY 46kHz Ultrasonic Cleaner, White | One-Touch Control,12 OZ Tank, Fits Rings, Glasses, Jewelry, Dentures, Ideal Gift for Women Mom Wife Daughter

Product ID: 267704060

🔊46kHz ultrasonic power

🤫<45dB ultra-quiet operation

⏱️3-minute one-touch timer

¥13221

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Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✨ Elevate your sparkle game with ultrasonic precision! ✨

QUIET YET POWERFUL - Operates below 45dB so you can refresh your essentials without disrupting your flow.
360 DEEP ULTRASONIC CLEAN - High-frequency waves blast away dirt from every angle for showroom shine.
TRAVEL READY COMPACT DESIGN - Lightweight and sleek, fits seamlessly into your on-the-go lifestyle.
EFFORTLESS ONE TOUCH CONTROL - Set it and forget it with a simple 3-minute timer—perfect for busy pros.
VERSATILE 350 ML TANK CAPACITY - Cleans everything from rings to glasses to delicate makeup brushes with ease.

The KUNPHY 46kHz Ultrasonic Jewelry Cleaner delivers professional-grade cleaning with high-frequency sound waves that reach every nook and cranny. Its 3-minute one-touch timer and whisper-quiet operation make it ideal for busy millennials seeking effortless maintenance of jewelry, glasses, and more. Compact and travel-friendly, it supports a 350ml tank to handle various items, backed by a responsive one-year customer service guarantee.

Specifications

ASIN	B08LN5Z9WH
Best Sellers Rank	#2,720 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #7 in Jewelry Cleaning & Care Products
Date First Available	October 22, 2020
Item Weight	1.21 pounds
Item model number	Mor-UC-BCM-187-C
Manufacturer	Bcom
Product Dimensions	7 x 3 x 3 inches

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¥13221

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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