Is there a warranty for the key? Mine quit working but the 2nd one is working fine (I've tried 2 other batteries)

Little warranty. Call first and they can walk you through it to make sure all is being done correctly. Could be the battery. Could be workiking but key not lined up to door properly to work.

How long does it take for the door to lock behind Your pet?

Thank you for asking about this! Though we do not have a specific timeframe for this, the door will lock several seconds after the key is taken out of range, typically within around 10-15 seconds.

Dimentions of opening of largedoor

Thanks for your question, Tina! The flap opening of the Large SmartDoor measures approximately 11” x 16”.

I actually have 7 dogs. Can i program all 7? I saw it said 5

This is a great question, Kim! The SmartDoor™ can only five programmed keys, so you would not be able to have separate keys for seven dogs programmed to this door. We do apologize for any inconvenience this causes.

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PetSafe Electronic Pet Door Key, Replacement/Add-A-Pet, Fits Collar Tags

Product ID: 2644002

Details

Brand
PetSafe
Color
Black
Material
Plastic
Mattress Thickness
2 inches
Size
One Size

🐕Supports up to 5 pets

🔋3-6 months battery life

🔑RFID unlock tech

¥4134

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

🔓 Unlock your pet’s world—because every pet deserves VIP access!

LONG LASTING POWER - Includes a lithium battery that powers your pet’s key for 3 to 6 months, minimizing maintenance.
MULTI PET FRIENDLY - Add up to 5 pets effortlessly—perfect for busy households with furry families.
SEAMLESS RFID ACCESS - Unlock your pet’s freedom with cutting-edge RFID technology that grants secure, automatic door access.
TRUSTED PET SAFE QUALITY - Backed by a global leader since 1998, combining innovation with reliability for your pet’s safety.
UNIVERSAL COMPATIBILITY - Fits all PetSafe Electronic Pet Doors (except SmartDoor Plus), ensuring versatile use across door sizes.

The PetSafe Electronic Pet Door Key uses advanced RFID technology to automatically unlock your pet door for up to 5 pets. Compatible with most PetSafe Electronic Pet Doors (excluding SmartDoor Plus), it includes a long-lasting lithium battery lasting 3-6 months. Designed for secure, hassle-free indoor and outdoor access, this key fits most collar tags and is backed by PetSafe’s trusted expertise since 1998.

Specifications

ASIN	B000WJ0IGU
Best Sellers Rank	#14,140 in Pet Supplies ( See Top 100 in Pet Supplies ) #36 in Dog Doors #21,802 in Household Supplies
Brand	PetSafe
Brand Name	PetSafe
Closure Type	Automatic
Color	Black
Customer Reviews	4.3 out of 5 stars 2,095 Reviews
Dog Breed Size	All
Frame Material	Plastic
Included Components	RFA-67 Battery, SmartKey
Item Type Name	PetSafe® Electronic SmartKey™ for SmartDoor™
Item Weight	0.02 kg
Manufacturer	Radio Systems Corporation
Manufacturer Part Number	PAC19-15793
Manufacturer Warranty Description	Limited warranty.
Material	Plastic
Material Type	Plastic
Mattress Thickness	2 inches
Maximum Compatible Thickness	2 inches
Model Number	PAC19-15793
Number of Items	1
Number of Packs	1
Pet Type	Dog
Size	One Size
Target Audience	Cats, Dogs
UPC	729849110458
Unit Count	1 Count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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¥4134

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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