---
product_id: 26079304
title: "Asus X540LA-SI30205P 15.6-Inch Flagship Premium Laptop (Intel Core i3-5020U 2.2GHz Processor, 4GB DDR3, 1TB HDD, Windows 10) Silver"
brand: "asus"
price: "¥11344"
currency: JPY
in_stock: false
reviews_count: 13
url: https://www.desertcart.jp/products/26079304-asus-x540la-si30205p-15-6-inch-flagship-premium-laptop-intel
store_origin: JP
region: Japan
---

# Intel Core i3 2.2GHz dual-core 1TB HDD storage USB 3.0 + HDMI + VGA ports Asus X540LA-SI30205P 15.6-Inch Flagship Premium Laptop (Intel Core i3-5020U 2.2GHz Processor, 4GB DDR3, 1TB HDD, Windows 10) Silver

**Brand:** asus
**Price:** ¥11344
**Availability:** ❌ Out of Stock

## Summary

> 🚀 Power meets practicality in a sleek silver package

## Quick Answers

- **What is this?** Asus X540LA-SI30205P 15.6-Inch Flagship Premium Laptop (Intel Core i3-5020U 2.2GHz Processor, 4GB DDR3, 1TB HDD, Windows 10) Silver by asus
- **How much does it cost?** ¥11344 with free shipping
- **Is it available?** Currently out of stock
- **Where can I buy it?** [www.desertcart.jp](https://www.desertcart.jp/products/26079304-asus-x540la-si30205p-15-6-inch-flagship-premium-laptop-intel)

## Best For

- asus enthusiasts

## Why This Product

- Trusted asus brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Comfort Meets Style:** 15.6-inch HD LED display with chiclet keyboard in sleek silver finish for professional appeal.
- • **Smooth Multitasking Power:** 5th Gen Intel Core i3 processor delivers reliable speed for everyday productivity.
- • **Classic Optical Drive Included:** Built-in SuperMulti DVD/CD burner for legacy media and backups—rare in modern laptops.
- • **Ample Storage for All Your Files:** 1TB HDD means never worrying about space for work or play.
- • **Connectivity That Keeps You Ahead:** USB 3.0, HDMI, and VGA ports cover all your device and display needs.

## Overview

The Asus X540LA-SI30205P is a 15.6-inch HD laptop powered by a 5th Gen Intel Core i3-5020U dual-core processor clocked at 2.2 GHz, paired with 4GB DDR3 RAM and a spacious 1TB HDD. It runs Windows 10 Home and features a built-in SuperMulti DVD/CD burner, multiple connectivity options including USB 3.0, HDMI, VGA, and an SD card reader. Designed for professionals and students seeking reliable performance, ample storage, and versatile connectivity in a lightweight, stylish silver chassis.

## Description

Key Features and Benefits:For work or play, this laptop offers 1TB of storage for digital photos, videos, music and more. The chiclet keyboard and HD display allow easy typing and navigation.Display: 15.6 in HD LED Display (1366 x 768)Processor:: 5th Gen Intel® CoreTM i3-5020U Dual-Core processor 2.2 GHz with 3M Cache - four-way processing performance for HD-quality computing.Memory:: 4GB DDR3L 1600 MHz (Memory RAM Expandable To 8 GB)Hard drive size: 1TB 5400 RPM HDDOperating system: Windows 10 Home, 64-bitOptical drive: SuperMulti DVD/CD burner (including DVD+R/RW, DVD-R/RW, CD-R/RW, DVD-RAM and double-layer DVD)Media Card Reader: SD card readerAudio: Built-in stereo speakers with SonicMaster technology provides a crystal-clear sound experience.Video: UMA graphics with shared graphics memoryWireless: Built-in high-speed wireless LANKeyboard & Touchpad: Keyboard with chiclet keysPorts: 1 USB 3.0 • 2 USB 2.0 • HDMI • Headphone output/Microphone input combo • LAN (10/100) VGA output (15-pin, mini D-sub)WebCam: Integrated webcamBattery: 3-cell lithium-ion BatteryDimensions: 15 x 9.92 x 1 inWeight: 4.41 lbsColor: Silver, hairline finish

Review: The Asus X540LA - A Very Nice and Well-made Computer - My wife and I use computers with GNU/Linux operating systems. However, in order to update our Garmin GPSes (we have four), we need to use a computer using the Microsoft Windows operating system. Back in 2013, I bought an ASUS X502C Core i3-3217U Dual-Core 1.8GHz 4GB 500GB 15.6" LED W8 Laptop - White which fulfilled that need. However, the more I used it, the more I appreciated its physical merits (display, keyboard, sound quality, etc.) and, as we decided we needed a new computer to take with us on trips (and did not want to spend a lot of money), I decided to buy a new inexpensive Windows computer and convert the Asus X502C to Linux. This older Asus works positively great as a Linux computer. It is light in weight and is a pleasure to take on trips. Unfortunately, the computer I chose for my new Windows one was this Acer Aspire One Cloudbook, 14-Inch HD, 64GB, Windows 10, Gray (AO1-431-C7F9) includes Office 365 Personal - 1 year , a disaster if I ever saw one! (You can read my very lengthy review if you wish; it details my travails with this machine and its Windows OS from November 2015 until earlier this month.) Having the choice of just discarding this Acer Aspire One or converting it to Linux to see if I could get some use out of it, I chose the latter option. (It finally does work as a computer but the major problem with its internal battery - discussed at length in my review - persists.) Of course, for use with those Garmins, I needed a new computer with a Windows operating system. (So there went my intended savings!) Based on extensive research here on desertcart as well as other places as well as my past experience with the Asus brand (see below), I chose this Asus X540LA-SI30205P 15.6-Inch Laptop (Intel Core i3, 4GB Memory,1TB Hard Drive, Windows 10 Home), Silver . I'm glad I did (at least so far). It arrived yesterday and I went through Windows' setup procedure. I added just two (2) programs: Garmin Express and CCleaner. (I also uninstalled the MacAfee antivirus program; I do not wish to pay for any programs on this computer and, as it has essentially only one use, Windows Defender and Windows Firewall are just fine.) Though configuring, updating, and cleaning took about five hours, the computer functioned just fine and everything was finished around 9:00 PM last night. Among other things I deactivated as many of Microsoft's 'spying' settings as was possible. This morning I turned the computer on and updated all of our Garmins. The entire procedure went smoothly, something that could not be said about that Acer Aspire One. (During the eight months that the Acer was a Windows computer - and during the short periods when I actually had it in my possession and it was not at Acer's repair station - I was only able to update the Garmins once. And that updating was very troublesome; because of 'freezes' and so forth the process took two days to complete!) The keyboard on this new Asus X540LA is excellent, with a very good "feel" to it. The display is very nice; it's crisp, it is easy to read text, and viewing on it is easy on the eyes. The speed of the Intel i3 processor is very good, much better than Intel's lower lines (Pentium, Celeron, etc.), and I am pleased with its speed. It even has a built-in CD/DVD drive, something which more and more computers are eliminating. And with all that, it weighs relatively little. Obviously at this point I cannot comment on longevity. But this is my third Asus computer (the other two are still in use) and, considering my experience with this brand, I expect that this one will last just as long and will give as good service as the other ones. Naturally, should there be any problems, I shall report them here. I can recommend only one accessory: a laptop bag. This Case Logic Bryker 15.6" Laptop Bag (BRYB115) in the one I am using. It is a very nice well-designed bag. (This desertcartBasics 15.6-Inch Laptop and Tablet Bag , which I also own, is much less expensive and is also very nice.) In the mean time, if you are in need of a very good, fast, feature-laden, and lightweight computer for general use or for use when traveling, I can highly recommend this one. I thank you for reading this report and for taking my opinions into consideration. Lawrence H. Bulk ===== Update: September 29, 2016 The following is just an FYI concerning the Microsoft Windows 10 operating system, NOT the computer itself. This past Sunday the Windows 10 Anniversary Upgrade (version 1607) installed to the computer. After that upgrade was finished, I found that there was a new version of the CCleaner program. I downloaded and installed it. Within the program there was a new option: Old Windows Installation. I checked that option. Then I began the cleaning process. That process took thirty-eight (38) hours to complete! I know that that amount of time is hard to believe but it's true. Frankly, I was afraid that I had destroyed the entire operating system and I was tempted to shut off the computer. But I resisted that temptation and I'm glad I did. When all was done, I shut down the computer, waited about a minute, and then restarted it. I fully expected to see some sort of 'failure' notice. But no. The computer booted up and operated perfectly and it continues to do so. But I have to tell you that this was a 'white-knuckle' process which lasted over a day and a half. This sort of thing is just another reason why my wife and I continue to use GNU/Linux operating systems rather than Windows. Thanks again for reading this. Lawrence H. Bulk ===== Update: October 24, 2017 On Saturday, October 21, 2017, the computer downloaded the new Windows 10 Fall Creator's Update, Version 1709. After the installation was complete and the computer restarted, I started the cleaning process with the CCleaner (which is set to delete the  files, in other words, the obsolete previous installation). This was at 5:30 PM EDT on Saturday (the 21st) afternoon. The process took SIXTY-ONE (61) consecutive hours, finishing just this morning, Tuesday (the 24th) at about 5:20 AM EDT. Oh brother!!! Then I found out that there was a newer version of CCleaner introduced just today! So I downloaded and installed that. And, after updating the one other extra program I have on this computer (Garmin Express, now version 5.7.1), I restarted the computer and ran the new CCleaner (which has some extra cleaning options). Then, of course, I "defragmented" the computer. Those two processes took about an hour and a half. When all is said and done, I essentially have a brand-new Windows 10 computer. Most people do not go through all of this rigamarole. But, with Windows keeping all of the detritus, NOT doing this is what eventually slows down your computer and you think that it's just getting old and it's time for a new one. (That, of course, is what Microsoft and the computer manufacturers WANT you to think!) Knowing about all this and doing it is all well and good as it does completely renew your computer but, if I had to have Microsoft Windows as my only operating system, well, I wouldn't even WANT to own a computer! Just give me Linux! Lawrence H. Bulk
Review: UPDATED: Still no computer, no hlelp from ASUS - UPDATE: 6 October (24 days after sending in computer that died) Spoke with Tisha at "level 3" Customer Support of Friday, 9/30. She agreed the delay was unacceptable and said she would send an email with a link to a new system to REPLACE the one that is STILL awaiting "a part". Six days later, no email, no replacement, no call. Chatted with Rodel again and he said there was no record of a "Tisha" doing any such thing on my account. Am on hold with support right now. They show the level 3 escalation and that a replacement system was authorized on the 4th, though no one contacted me about it or sent an email with the link to claim it and ship it. Waiting to see if they can finally send that email. To recap: Bought computer in May. It totally died. Sent it in for warranty repair on 12 September. It has sat at ASUS Repair in California since then, "awaiting a part". Nothing has been done. I have spent hours on the phone since then with ASUS. No resolution at all so far, after their warranty people told me up front that turnaround on repairs would be 3-5 days, tops. HA! UPDATE: Into the surreal. While holding for the “supervisor” for over half an hour, after talking to two guys already, with a guy checking in on me every 5 or 6 minutes to assure me someone would be with me shortly, he now told me his supervisors are TOO BUSY to speak with me, and would I like to be transferred to another department? SERIOUSLY. 84 minutes, the phone says - that’s how long I’ve been on the phone since this started. 84 minutes waiting, after waiting 18 days for a busted computer to be repaired or replaced. Customer service is not ASUS's strong suit. The computer was a birthday present to my boy. He needs it for school. And the only thing ASUS can tell me is “wait” and "we're too busy to talk to you". Now 89 minutes and holding... UPDATE: *** NOT HAPPY *** I am writing this while on hold with ASUS warranty repair center -- 18 DAYS AGO. I sent it in for repair on 12 Sept. See below, it died 4 months after buying the dang thing. They didn't update the repair status online until 9 days later, 21 Sept. "In progress" is says. It's Sept 30th now, nine MORE days later, and no response, no update, no progress. ASUS, today, is giving me the runaround. "We're waiting on a part". For 9 days? YOU'RE THE REPAIR CENTER! You don't have PARTS? If I hadn't called in, I wouldn't even know that much - nothing seems to update on their warranty website. Fist guy I talked to said there was nothing he could do, I just had to wait. This is my kid's school computer. He has work to do. It was only 4 months old when it died. I'm not waiting. I asked if they were going to tack an extra month onto my warranty for the time we've been without it. He finally said he could "escalate" the issue. But I would have to wait a couple days to hear back on that. NOT LIKELY, BUDDY. So I asked for his supervisor. That guy also said there was nothing he could do, I would just have to wait, and he believed that my inquiry had been satisfactorily handled. I assured him it had NOT been handled satisfactorily. I very nicely asked for a replacement, rather than waiting an indefinite time for a mystery part. I relayed that when I first talked to customer service 3 weeks ago and described the situation, that it was a known issue (others have reported it in the reviews), and I'd probably just get a replacement. HA! No replacement, no fixed computer, no part to do that with anyway, and now the "manager" is telling me there is nothing more he can do. I just have to wait indefinitely. I asked to talk to HIS supervisor and he really ticked me off trying to tell me "that's not what you want to do sir" and "I don't think that would be a benefit to you sir" and initially refused to do so. As I type this, I am on hold for guy #3 who really better not try the "you'll just have to wait" game. SEND A REPLACEMENT. My kid has work to do for school. These guys are terrible. If I *ever* get a computer back -- and I'm a couple days from just buying the boy a new one, a different brand -- and demanding a refund from these guys -- I assure you it will be my first, and LAST, Asus. ----------------- Original post: Have had it four months, and will attempt to return it today. It simply failed to turn on and nothing helps. There's nothing to try. It's completely dead, after working fine until yesterday. There is only a very faint, high-pitched electrical whine when plugged in to external power - otherwise, this thing went from working fine (if a bit sluggishly - it's no speed demon) to useless plastic doorstop overnight. I'll report back on my customer service experience. UPDATE: Called Asus CS, product was registered, warranty (1-year) in effect. They ran through a minute of unsuccessful trouble shooting, then issued an RMA for warranty return/repair/replacement. Customer pays shipping to ASUS, ASUS covers return shipping to customer. Will update after I return it and see how they handle it. UPDATE: $46.86 to ship this insured for it's value back to CS in California. ASUS does not cover shipping in warranty repairs. That's almost 15% of the original purchase price of the computer. This blows. I could have got a better computer from the start.

## Features

- 15.6-Inch HD 1366 x 768 resolution
- 5th Gen Intel CoreTM i3-5020U processor Smart dual-core, four-way processing performance for HD-quality computing
- 4GB system memory for basic multitasking
- 1TB hard drive for ample file storage space
- Windows 10 Home, SuperMulti DVD/CD burner

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B01DMNX5PS |
| Audio Output Type | Speakers |
| Audio Recording | Yes |
| Audio features | This product includes built-in stereo speakers. |
| Automatic Backup Software Included | Webcam |
| Available M2 Slot Count | 1 |
| Battery Cell Type | Lithium Ion |
| Battery Life | 4.5 Hours |
| Best Sellers Rank | #239,873 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #45,010 in Traditional Laptop Computers |
| Bluetooth Version | 4.0 |
| Bluetooth support? | Yes |
| Brand | ASUS |
| Built-In Media | stereo speakers, microphone, webcam, Wi-Fi 802.11b/g/n wireless, Ethernet LAN port, HDMI and VGA video output connectors, SD card reader, keyboard, and mouse |
| CPU Codename | Broadwell |
| CPU L2 Cache | 3 MB |
| CPU Model | Core i3-5020U |
| CPU Model Generation | 5 |
| CPU Model Number | Core i3-5020U |
| CPU Model Speed Maximum | 2.2 GHz |
| Cellular Technology | Wifi |
| Chipset Type | Intel |
| Color | Silver |
| Compatible Devices | Various devices supporting USB, HDMI, VGA, LAN, SD card reader, DVD/CD burner, wireless LAN, and Bluetooth interfaces. |
| Connectivity Technology | Bluetooth, HDMI, USB, Wi-Fi |
| Customer Reviews | 3.6 out of 5 stars 697 Reviews |
| Display Resolution Maximum | 1366x768 |
| Display Technology | LED |
| Display Type | LED |
| Form Factor | Laptop |
| Global Trade Identification Number | 00889349290477 |
| Graphics Coprocessor | Intel HD Graphics |
| Graphics Description | Integrated |
| Graphics Ram Type | Shared |
| Hard Disk Description | HDD |
| Hard Disk Interface | Serial ATA |
| Hard Disk Rotational Speed | 5400 RPM |
| Hard Disk Size | 1 TB |
| Hard-Drive Size | 1 TB |
| Hardware Interface | Ethernet, HDMI, USB, USB Type C, VGA |
| Has Color Screen | Yes |
| Human-Interface Input | Microphone |
| Item Dimensions L x W x Thickness | 15"L x 9.92"W x 1"Th |
| Item Weight | 5.1 Pounds |
| Keyboard Description | Chiclet |
| Keyboard Layout | QWERTY |
| LAN Port Bandwidth | 1000 Mbps |
| Lithium-Battery Energy Content | 43 Watt Hours |
| Manufacturer | Asus |
| Memory Clock Speed | 1600.00 |
| Memory Speed | 1600 MHz |
| Microphone Form Factor | Integrated microphone |
| Model Name | FBA_X540LA-SI30205P |
| Model Number | FBA_X540LA-SI30205P |
| Model Year | 2015 |
| Notebook Pointing Device Description | touchpad |
| Number Of Cells | 6 |
| Number of Drivers | 1 |
| Number of Ports | 3 |
| Operating System | Windows 10 |
| Optical Storage Device | SuperMulti DVD/CD burner |
| Other Special Features of the Product | Webcam |
| Power Device | rechargeable battery |
| Processor Brand | Intel |
| Processor Count | 1 |
| Processor Series | Core i3-5020U |
| Processor Speed | 2.2 GHz |
| RAM Memory Installed | 4 GB |
| RAM Memory Technology | DDR3 |
| RAM Type | DDR3 SDRAM |
| Ram Memory Maximum Size | 4 GB |
| Screen Size | 15.6 Inches |
| Specific Uses For Product | Business, Student, Multimedia |
| Total Usb Ports | 2 |
| Touch Screen Type | No Touchscreen |
| Touchpad Feature | [Single touchpad] |
| UPC | 889349151037 889349290477 889349351901 889349173015 889349173008 889349133569 |
| Video Output | HDMI, VGA |
| Video Processor | Intel |
| Voltage | 240 Volts |
| Warranty Type | Limited |
| Webcam Capability | Yes |
| Wi-Fi Generation | Wi-Fi 4 |
| Wireless Compability | 802.11bgn, Bluetooth |
| Wireless Technology | Wi-Fi |

## Product Details

- **Brand:** ASUS
- **CPU Model:** Core i3-5020U
- **Color:** Silver
- **Graphics Card Description:** Integrated
- **Hard Disk Size:** 1 TB
- **Model Name:** FBA_X540LA-SI30205P
- **Operating System:** Windows 10
- **Ram Memory Installed Size:** 4 GB
- **Screen Size:** 15.6 Inches
- **Special Feature:** Webcam

## Images

![Asus X540LA-SI30205P 15.6-Inch Flagship Premium Laptop (Intel Core i3-5020U 2.2GHz Processor, 4GB DDR3, 1TB HDD, Windows 10) Silver - Image 1](https://m.media-amazon.com/images/I/61OTrjH0v5L.jpg)
![Asus X540LA-SI30205P 15.6-Inch Flagship Premium Laptop (Intel Core i3-5020U 2.2GHz Processor, 4GB DDR3, 1TB HDD, Windows 10) Silver - Image 2](https://m.media-amazon.com/images/I/613kQfd4fGL.jpg)
![Asus X540LA-SI30205P 15.6-Inch Flagship Premium Laptop (Intel Core i3-5020U 2.2GHz Processor, 4GB DDR3, 1TB HDD, Windows 10) Silver - Image 3](https://m.media-amazon.com/images/I/61+q9fAcr1L.jpg)
![Asus X540LA-SI30205P 15.6-Inch Flagship Premium Laptop (Intel Core i3-5020U 2.2GHz Processor, 4GB DDR3, 1TB HDD, Windows 10) Silver - Image 4](https://m.media-amazon.com/images/I/61u456dIznL.jpg)
![Asus X540LA-SI30205P 15.6-Inch Flagship Premium Laptop (Intel Core i3-5020U 2.2GHz Processor, 4GB DDR3, 1TB HDD, Windows 10) Silver - Image 5](https://m.media-amazon.com/images/I/61SAAE79qEL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ The Asus X540LA - A Very Nice and Well-made Computer
*by L***K on August 20, 2016*

My wife and I use computers with GNU/Linux operating systems. However, in order to update our Garmin GPSes (we have four), we need to use a computer using the Microsoft Windows operating system. Back in 2013, I bought an ASUS X502C Core i3-3217U Dual-Core 1.8GHz 4GB 500GB 15.6" LED W8 Laptop - White which fulfilled that need. However, the more I used it, the more I appreciated its physical merits (display, keyboard, sound quality, etc.) and, as we decided we needed a new computer to take with us on trips (and did not want to spend a lot of money), I decided to buy a new inexpensive Windows computer and convert the Asus X502C to Linux. This older Asus works positively great as a Linux computer. It is light in weight and is a pleasure to take on trips. Unfortunately, the computer I chose for my new Windows one was this Acer Aspire One Cloudbook, 14-Inch HD, 64GB, Windows 10, Gray (AO1-431-C7F9) includes Office 365 Personal - 1 year , a disaster if I ever saw one! (You can read my very lengthy review if you wish; it details my travails with this machine and its Windows OS from November 2015 until earlier this month.) Having the choice of just discarding this Acer Aspire One or converting it to Linux to see if I could get some use out of it, I chose the latter option. (It finally does work as a computer but the major problem with its internal battery - discussed at length in my review - persists.) Of course, for use with those Garmins, I needed a new computer with a Windows operating system. (So there went my intended savings!) Based on extensive research here on Amazon as well as other places as well as my past experience with the Asus brand (see below), I chose this Asus X540LA-SI30205P 15.6-Inch Laptop (Intel Core i3, 4GB Memory,1TB Hard Drive, Windows 10 Home), Silver . I'm glad I did (at least so far). It arrived yesterday and I went through Windows' setup procedure. I added just two (2) programs: Garmin Express and CCleaner. (I also uninstalled the MacAfee antivirus program; I do not wish to pay for any programs on this computer and, as it has essentially only one use, Windows Defender and Windows Firewall are just fine.) Though configuring, updating, and cleaning took about five hours, the computer functioned just fine and everything was finished around 9:00 PM last night. Among other things I deactivated as many of Microsoft's 'spying' settings as was possible. This morning I turned the computer on and updated all of our Garmins. The entire procedure went smoothly, something that could not be said about that Acer Aspire One. (During the eight months that the Acer was a Windows computer - and during the short periods when I actually had it in my possession and it was not at Acer's repair station - I was only able to update the Garmins once. And that updating was very troublesome; because of 'freezes' and so forth the process took two days to complete!) The keyboard on this new Asus X540LA is excellent, with a very good "feel" to it. The display is very nice; it's crisp, it is easy to read text, and viewing on it is easy on the eyes. The speed of the Intel i3 processor is very good, much better than Intel's lower lines (Pentium, Celeron, etc.), and I am pleased with its speed. It even has a built-in CD/DVD drive, something which more and more computers are eliminating. And with all that, it weighs relatively little. Obviously at this point I cannot comment on longevity. But this is my third Asus computer (the other two are still in use) and, considering my experience with this brand, I expect that this one will last just as long and will give as good service as the other ones. Naturally, should there be any problems, I shall report them here. I can recommend only one accessory: a laptop bag. This Case Logic Bryker 15.6" Laptop Bag (BRYB115) in the one I am using. It is a very nice well-designed bag. (This AmazonBasics 15.6-Inch Laptop and Tablet Bag , which I also own, is much less expensive and is also very nice.) In the mean time, if you are in need of a very good, fast, feature-laden, and lightweight computer for general use or for use when traveling, I can highly recommend this one. I thank you for reading this report and for taking my opinions into consideration. Lawrence H. Bulk ===== Update: September 29, 2016 The following is just an FYI concerning the Microsoft Windows 10 operating system, NOT the computer itself. This past Sunday the Windows 10 Anniversary Upgrade (version 1607) installed to the computer. After that upgrade was finished, I found that there was a new version of the CCleaner program. I downloaded and installed it. Within the program there was a new option: Old Windows Installation. I checked that option. Then I began the cleaning process. That process took thirty-eight (38) hours to complete! I know that that amount of time is hard to believe but it's true. Frankly, I was afraid that I had destroyed the entire operating system and I was tempted to shut off the computer. But I resisted that temptation and I'm glad I did. When all was done, I shut down the computer, waited about a minute, and then restarted it. I fully expected to see some sort of 'failure' notice. But no. The computer booted up and operated perfectly and it continues to do so. But I have to tell you that this was a 'white-knuckle' process which lasted over a day and a half. This sort of thing is just another reason why my wife and I continue to use GNU/Linux operating systems rather than Windows. Thanks again for reading this. Lawrence H. Bulk ===== Update: October 24, 2017 On Saturday, October 21, 2017, the computer downloaded the new Windows 10 Fall Creator's Update, Version 1709. After the installation was complete and the computer restarted, I started the cleaning process with the CCleaner (which is set to delete the <windows.old> files, in other words, the obsolete previous installation). This was at 5:30 PM EDT on Saturday (the 21st) afternoon. The process took SIXTY-ONE (61) consecutive hours, finishing just this morning, Tuesday (the 24th) at about 5:20 AM EDT. Oh brother!!! Then I found out that there was a newer version of CCleaner introduced just today! So I downloaded and installed that. And, after updating the one other extra program I have on this computer (Garmin Express, now version 5.7.1), I restarted the computer and ran the new CCleaner (which has some extra cleaning options). Then, of course, I "defragmented" the computer. Those two processes took about an hour and a half. When all is said and done, I essentially have a brand-new Windows 10 computer. Most people do not go through all of this rigamarole. But, with Windows keeping all of the detritus, NOT doing this is what eventually slows down your computer and you think that it's just getting old and it's time for a new one. (That, of course, is what Microsoft and the computer manufacturers WANT you to think!) Knowing about all this and doing it is all well and good as it does completely renew your computer but, if I had to have Microsoft Windows as my only operating system, well, I wouldn't even WANT to own a computer! Just give me Linux! Lawrence H. Bulk

### ⭐ UPDATED: Still no computer, no hlelp from ASUS
*by N***S on September 12, 2016*

UPDATE: 6 October (24 days after sending in computer that died) Spoke with Tisha at "level 3" Customer Support of Friday, 9/30. She agreed the delay was unacceptable and said she would send an email with a link to a new system to REPLACE the one that is STILL awaiting "a part". Six days later, no email, no replacement, no call. Chatted with Rodel again and he said there was no record of a "Tisha" doing any such thing on my account. Am on hold with support right now. They show the level 3 escalation and that a replacement system was authorized on the 4th, though no one contacted me about it or sent an email with the link to claim it and ship it. Waiting to see if they can finally send that email. To recap: Bought computer in May. It totally died. Sent it in for warranty repair on 12 September. It has sat at ASUS Repair in California since then, "awaiting a part". Nothing has been done. I have spent hours on the phone since then with ASUS. No resolution at all so far, after their warranty people told me up front that turnaround on repairs would be 3-5 days, tops. HA! UPDATE: Into the surreal. While holding for the “supervisor” for over half an hour, after talking to two guys already, with a guy checking in on me every 5 or 6 minutes to assure me someone would be with me shortly, he now told me his supervisors are TOO BUSY to speak with me, and would I like to be transferred to another department? SERIOUSLY. 84 minutes, the phone says - that’s how long I’ve been on the phone since this started. 84 minutes waiting, after waiting 18 days for a busted computer to be repaired or replaced. Customer service is not ASUS's strong suit. The computer was a birthday present to my boy. He needs it for school. And the only thing ASUS can tell me is “wait” and "we're too busy to talk to you". Now 89 minutes and holding... UPDATE: *** NOT HAPPY *** I am writing this while on hold with ASUS warranty repair center -- 18 DAYS AGO. I sent it in for repair on 12 Sept. See below, it died 4 months after buying the dang thing. They didn't update the repair status online until 9 days later, 21 Sept. "In progress" is says. It's Sept 30th now, nine MORE days later, and no response, no update, no progress. ASUS, today, is giving me the runaround. "We're waiting on a part". For 9 days? YOU'RE THE REPAIR CENTER! You don't have PARTS? If I hadn't called in, I wouldn't even know that much - nothing seems to update on their warranty website. Fist guy I talked to said there was nothing he could do, I just had to wait. This is my kid's school computer. He has work to do. It was only 4 months old when it died. I'm not waiting. I asked if they were going to tack an extra month onto my warranty for the time we've been without it. He finally said he could "escalate" the issue. But I would have to wait a couple days to hear back on that. NOT LIKELY, BUDDY. So I asked for his supervisor. That guy also said there was nothing he could do, I would just have to wait, and he believed that my inquiry had been satisfactorily handled. I assured him it had NOT been handled satisfactorily. I very nicely asked for a replacement, rather than waiting an indefinite time for a mystery part. I relayed that when I first talked to customer service 3 weeks ago and described the situation, that it was a known issue (others have reported it in the reviews), and I'd probably just get a replacement. HA! No replacement, no fixed computer, no part to do that with anyway, and now the "manager" is telling me there is nothing more he can do. I just have to wait indefinitely. I asked to talk to HIS supervisor and he really ticked me off trying to tell me "that's not what you want to do sir" and "I don't think that would be a benefit to you sir" and initially refused to do so. As I type this, I am on hold for guy #3 who really better not try the "you'll just have to wait" game. SEND A REPLACEMENT. My kid has work to do for school. These guys are terrible. If I *ever* get a computer back -- and I'm a couple days from just buying the boy a new one, a different brand -- and demanding a refund from these guys -- I assure you it will be my first, and LAST, Asus. ----------------- Original post: Have had it four months, and will attempt to return it today. It simply failed to turn on and nothing helps. There's nothing to try. It's completely dead, after working fine until yesterday. There is only a very faint, high-pitched electrical whine when plugged in to external power - otherwise, this thing went from working fine (if a bit sluggishly - it's no speed demon) to useless plastic doorstop overnight. I'll report back on my customer service experience. UPDATE: Called Asus CS, product was registered, warranty (1-year) in effect. They ran through a minute of unsuccessful trouble shooting, then issued an RMA for warranty return/repair/replacement. Customer pays shipping to ASUS, ASUS covers return shipping to customer. Will update after I return it and see how they handle it. UPDATE: $46.86 to ship this insured for it's value back to CS in California. ASUS does not cover shipping in warranty repairs. That's almost 15% of the original purchase price of the computer. This blows. I could have got a better computer from the start.

### ⭐⭐⭐⭐ Not bad for a student or backup computer.
*by L***R on April 18, 2016*

I am used to an HP computer so I am biased. I bought this when my old computer fan started making noise and needed repairs. I got this computer to use while my old computer was getting fixed and for a backup. Over all it is a decent inexpensive computer. It did not come with instructions but was pretty basic to get up and running. A few things: the keyboard feels cheap and the touch pad is not good for any drawing program that needs fine control. The speaker sounded tinny but by changing to stereo and using the controls I was able to get it sounding better. Not great but good enough. The USB ports are really tight at first and I almost thought they were a different size but you just have to push hard the first couple of times and then they work fine. Screen image is good but I adjusted it to my desires. Internet wifi worked fine and I use a USB modem. The CD drive door kept popping open unexpectedly and was really annoying but I played with the eject button and it stopped doing that. Must have been jammed in shipping. This computer is lightweight and thin and has an internal battery. Anyway, for about$300 it will run all my drafting programs and most games and videos and works for online streaming and browsing which is all I care about.

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