Question 1

Expiry dates

Accepted Answer

None on the tube (don't think I've ever seen expiration on a tube of lipstick) - but general rule of thumb is 2 years after first use or if it 'changes' in some way (becomes dry, clumpy, etc).

Question 2

My lipstick is not smooth.  After first use there was a coarse look and feel to it.  Is this supposed to be this way?

Accepted Answer

Hi, Mimi. We're sorry to hear that you Lipstick isn't smooth and we'd love to help! This isn't something that we'd expect to happen. So that we can further assist you, please call us at 1-800-849-7112 Monday-Friday 9:00am-5:30 pm EST. Be sure to provide this reference number when you call: 170508-000925. We hope to hear from you soon! -The Burt's Bees Team

Question 3

To the manufacturer is this lipstick lead free?

Accepted Answer

Hello. Burt's Bees natural lip color products are composed of botanical oils, waxes, butters, extracts, and essential oils. To impart a variety of shades and effects, we use primarily mineral-based pigments. Such pigments may contain trace levels of lead. We adhere to the standards set forth by global regulatory bodies for product safety. We continue to closely monitor emerging studies and evolving safety standards set forth by the scientific and regulatory communities to ensure the quality and efficacy of our products. We hope this has been helpful. Mel from the Burt's Bees team

Question 4

Why are there bumps on the lipstick after some use? Does it mean I need a new one?

Accepted Answer

Hi there, thanks for asking. We're sorry to hear that your lipstick has lost its creamy texture and become gritty. While we wouldn't expect this to happen, please contact our team at 800-849-7112, so we can help out. Be sure to provide our team with this reference number when you call: 180228-000861. We look forward to assisting you. Kim from the Burt's Bees team

ASIN	B014VZUK86
ASIN	B014VZUK86
Age Range Description	Adult
Best Sellers Rank	#45,112 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #313 in Lipstick
Brand Name	Burt's Bees
Color	Russet River
Container Type	Tube
Country as Labeled	United States
Coverage	Full
Customer Reviews	4.3 4.3 out of 5 stars (8,698)
Finish Types	Natural
Global Trade Identification Number	00792850894464
Item Dimensions	0.74 x 0.74 x 3.62 inches
Item Form	Stick
Item Type Name	Lip
Item Weight	4.54 g
Item model number	TU_30758
Lip Color Intensity	High Pigment
Lip Color Shade Depth	Deep
Lip Color Type	Lipstick
Lip Color Undertone	Warm
Manufacturer	Burt's Bees, Inc.
Manufacturer	Burt's Bees, Inc.
Manufacturer Part Number	9285089446
Material Type Free	Paraben Free
Model Number	TU_30758
Number of Items	1
Package Type Name	Tube
Product Benefits	Nourishing
Product Dimensions	0.74 x 0.74 x 3.62 inches; 0.16 ounces
Skin Tone	All
Skin Type	All
Special Ingredients	Vitamin
Specialty	Moisturizing
Target Audience	Unisex-Adults
UPC	792850894464
UPC	792850894464
Unit Count	1 Count

100% Natural Moisturizing Lipstick, Russet River, 1 Tube

Details

Details

Description

Specifications

Common Questions