Sage - The Barista Pro - Bean to Cup Coffee Machine with Grinder

Don’t trust this company. Bought a machine, it says 2 years warranty, when you try to contact them they are not responding, Fro the third month the grinder starting giving me problems

the machine is great and works well, but in description said it comes with dosing funnel and with baratza burrs and it didn't, this is not the upgraded version, other than that machine looks amazing and espresso quality is improved from my bambino

So incredibly disappointed. The coffee machine hasn’t worked since day 1. The seller has ignored my request for support/repair. Amazon haven’t supported in any way. I now have a very expensive coffee machine that doesn’t work.

The foam part does not work in this machine,, its my second sage coffee machine with the same issue ,,

I bought this in January from Amazon AE (though shipped and sold by Amazon UK). After ten days, I started to notice huge vibrations and then water leakage from various parts and surfaces (including underneath) when steaming milk. I had to return this back to the UK and incurred the shipping fees unjustifiably even though it is a damaged and defective product. Amazon AE is not cooperating even though they are the actual seller. It is highly recommended to buy directly from the certified retailer on Sage website to avail warranty / replacement. Otherwise Amazon is of no use.

Missing items from the product. Distribution funnel missing and also cleaning powder

This is a fantastic coffee machine. I feel like a proper barista using it. It’s perfect for home use. Firstly it’s incredibly stylish ( I have the Brushed Stainless Steel ), sleek and easy to clean. The size is just perfect on the kitchen counter, we have a galley kitchen that isn’t particularly big but the machine fits in perfectly and is not too big. The instruction booklet is easy to read and helpfully has several pages clearly worded, with diagrams, on how to use and set the settings for first use. Also pages for troubleshooting. There are two settings for coffee dispensing - 1 shot or 2 shot. The frother is excellent and with a bit of practice ( and lots of YouTube tutorials) you can be making coffee art like a pro! The timer to dispense coffee and grind settings for the beans there are clear instructions what to set them to in the manual but I did alter slightly to reduce output and get a slightly finer grind of coffee. The great thing is it’s very easy to adjust to suit your taste/ beans and very user friendly. As you can see in the photos this Barista Pro machine delivers a professional level of creme on the coffee that you would expect in a high end independent coffee shop. The coffee comes out so smooth and flavourful as well as perfectly hot even if you have just turned the machine on. This is the perfect buy or gift for any coffee lover, a machine that respects the standards we now expect from our coffee and allows you to treat it as more of a passion and art form than most standard coffee machines. It’s never leaked and it’s very quiet as well. Looks stunning, easy to clean, great digital display, durable solid materials, well built and delivers a great cup of coffee.

Dosing Funnel was missing,

The Sage the Barista Pro Espresso Machine is an absolute game-changer for any coffee enthusiast! The value for money is simply great; you're getting a professional-grade espresso machine that delivers exceptional results. With this machine, I can now create coffee shop-quality espressos right in the comfort of my own home. The flavor and aroma are simply unmatched. It's a true barista experience at my fingertips. The package includes a range of incredibly useful accessories that make the whole process a breeze. From the precision grinder to the steam wand, everything is designed for ultimate convenience. The quality of each accessory is top-notch. Using this machine is a breeze, even for someone like me who's not a professional barista. The intuitive controls and clear instructions ensure a seamless experience. It's a joy to operate. Lastly, the sleek design of the Barista Pro is the cherry on top. It looks absolutely stunning in my kitchen, adding a touch of elegance to the space. If you're serious about your coffee, this machine is worth every penny. It's elevated my home brewing game to a whole new level. I couldn't be happier with this purchase!

I decided to take the plunge and move away from pod coffee to sourcing artisan beans from my local roaster and taking control of all aspects of the brewing process. This machine allows me to choose how fine or coarse to grind my beans, exactly how much coffee I use per brew and how long I run the infusion for. The consistency of every step is excellent! I also appreciate the low water alert feature - previous machines I have used only fail when the water runs out, but this one alerts you to refill the reservoir before it runs dry, ensuring you never airlock your pump. I also really like the Dosing Funnel attachment, this make the whole process mess-free! No more grounds scattered all over the countertop! Using the funnel when grinding keeps all the coffee in the brew filter while you tamp it down with the included tamper (which stores away very handily in it's magnetic storage bay). While I don't often use the steam wand to froth milk (I drink my coffee black) when I do, it works flawlessly and is easy to keep clean. I highly recommend this machine for people who really enjoy coffee and want the best tase for the least hassle.