Backup Now Ez 2010 [Old Version]

I have a Dell Studio 9000 running Windows 7 with an Intel i7 processor and two 500gig hard drives. My backup is a Drobo unit with two 1 TB drives. I installed the NTI Backup Now Ez 2010 software and followed the simple instructions on the screen. The software was slow to start and slow to run. When the software finally got going, it identified the files I wanted to backup and found my Drobo drive. I indicated a schedule of 6PM...it was then 5:50pm. Waited for the software to start my backup. The backup supposedly started...but wait...in the lower left corner of the screen, an error message with a big red circle and a big white x. The message "Backups not started". At this point the software simply froze. Nothing I could do would make it reset or do anything. Frustrated, I removed the software and reinstalled it again. Still very slow program. I carefully performed the setup all over again. Got the same error message and a freeze. Reinstalled it two more times. Same problem. I removed the software and am returning it to Amazon.

The Customer Service is Horrible. Their goal is to quickly get you off the phone, not help. The software is a bit to be desired as well. Never got my restore to work. I had to restore my files manually by cut/paste.

I just installed NTI EZ Backup that I bought last January.I had the issue with my key not working because I had installed the product on two previous hard drives. Called customer support to find out what I was doing wrong. "Did you buy it directly from the company?" "WHY?! If I bought it at a store you won't back it up?" She dropped that. Next. "You've installed it two previous times in six months" in an accusing tone. "Yes, I had two hard drives die!" She dropped THAT, and arranged for my key to be reactivated. It is ridiculous to put people through that for some cheap low level piece of software.BAckup of selected files ran smoothly and fast. I don't know if future backups would be incremental because no manual and the help files don't say.Now, both Windows 7 backup and restore and Paragon refused to even back up selected files or hung up part way through, so this is a first.Backup of hard drive went smoothly as well. If it backed up running system files or not, there is no way provided to know. If it would restore properly I've no way to know. Of course, I'm not trusting any given company's imaging. Not even Windows, which looks the most straightforward. If you ever want to see clear as mud, try Paragon's manual.After reading all the comments here about NTI running an application in the background and services, that may freeze up one's system or interfere with other things from running, I turned off the app that continued running in the background and used msconfig to keep NTI's services - 2 or 3 of them - from loading at startup. It would be nice to have weekly automatic backups of my critical files, but I can run them manually as I want to. Hopefully that works.Frankly I'm finding Windows 7 (Home premium, service pack 1) to be generally about as stable as a castle built upon sand, and I've had alot of trouble with programs preventing Windows from fully booting into the desktop that must be reversed with System Restore before the system will even run. If you want to see a process hang up in the middle or fail to run, try Windows' own backup facility. Its CD burning application works when it feels like it and disables your dvd drives when it doesn't. I mean... and I'm having this sort of experience with the entire operating system.

I've noticed all the negative reviews for this product seem to be with users operating with Windows 7. I've been using this product for about 6 months now with Windows XP Pro and it works like a charm, very FAST and simple with a very intuitive interface. If your operating XP I would highly recommend it!

I don't usually write reviews, but this company is so out of line I had to write this review. I bought one copy of NTI Backup from Amazon and one directly from the company. I own both copies. I had several problems with my PC and when I went to reinstall the software because of three different computer crashes it would not install. I called NTI and they were blocking it because it had already been installed three previous times. I told them about my computer crashing and they didn't care. They said I had reached the limit of installs and even though I owned the software I would have to pay for it a third time if I wanted to use it.In short, stay away from this company. They have taken me for almost $100 and now I either have to pay for another backup program, or find some program for free.I have never heard of such a thing, but I can tell you I will NEVER buy another thing from NTI. Besides, with business practices like this they won't be in business five years from now.

This is a great backup program, not expensive, easy to use. If your photos and data are worth more than $50 get this program. Very easy and simple graphics to set it up once and done.

Backup Now, at best, is a weak product. User options are very limited; for example, setting the compression ratio, naming the backup and so on. And, there are numerous other disadvantages, eg., a particular backup cannot be deleted- it is all or nothing. To make the whole thing worse, I was never able to complete a hard drive backup. Furthermore, the tech person informed me there is NO instruction manual available. And, uninstalling the program was a nightmare. There is no Uninstall Option on the Start Menu, and it wouldn't uninstall from Control Panel. I couldn't even delete the files until I discovered, and stopped, an element of the program that was running in the background. After finally deleting the program files, I had to delete all of the registry entries- and there were a LOT. There are far superior backup programs out there, some of which are freeware. Don't bother with this one!

Program did not install properly. Only half the graphics are displaying and it doesn't appear to be functioning. Worst of all it is not appearing in my Add/Remove programs list so I cant uninstall it. Have an email out to tech support but having read the previous review I think I just bought myself a nightmare. Really don't want to have to edit the registry.....