We can't get the pump to work. Was depressed when we purchased it and are turning it in the direction of the arrow but it does not rise. Any ideas?

I just had this problem 1 minute ago. What worked for me was making sure my hands were dry and tractable, then twisting the entire pump CLOSED by twisting the base of the blue pump. This was to make sure that the base did not rotate along with the top part of the pump, which was what I was unknowingly doing before. THEN I held the bottom part (the base) with one hand, while twisting the top counter-clockwise with the other hand. You should feel some resistance, and it should pop up with a few turns.

It contains petrolatum and propylene glycol (both are petroleum derivitives) so definitely NOT non-comedogenic.

Can you use it on your face?

Yes. I use all their products on my 3 month old. His main area where his atopic dermatitis is, is his face.

Is this lotion white on your face?

No, it is very lite and moisturizeing, it doesn’t leaves any white residue, leaves you skin feeling soft.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Moisturizing Lotion, Body and Face Moisturizer, 16 Oz Pump

Product ID: 2359682

Details

Age Range (Description)
Adult
Brand
Vanicream
Item Volume
473 ml
Item dimensions L x W x H
3 x 3 x 7
Special Feature
Not Tested On

🌿Free from 10+ common irritants

💧Lightweight & fast absorbing

🛡️Non-comedogenic & dermatologist-tested

¥5011

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

💧 Elevate your skincare game with the lotion sensitive skin pros swear by!

CLEAN PURE INGREDIENTS - Free from gluten, fragrance, dyes, parabens, lanolin, and more—perfect for sensitive skin warriors.
ULTRA LIGHT NON GREASY FORMULA - Absorbs quickly for all-day comfort—no sticky residue, just pure moisture.
GENEROUS 16 OZ PUMP FOR DAILY USE - Effortless dispensing designed for your busy lifestyle—hydrate face and body with ease.
GENTLE HYDRATION FOR SENSITIVE SKIN - Clinically trusted to soothe redness, itchiness, and dryness without irritation.
DERMATOLOGIST RECOMMENDED ECZEMA APPROVED - Backed by the National Eczema Association Seal of Acceptance and #1 for sensitive skin.

Vanicream Moisturizing Lotion is a dermatologist-recommended, lightweight, and non-greasy moisturizer specially formulated for sensitive skin. Free from common irritants like fragrance, dyes, and parabens, it soothes and restores moisture to dry, irritated skin while being non-comedogenic and approved by the National Eczema Association. Packaged in a convenient 16 oz pump, it’s ideal for daily use on face and body, trusted by millions for over 50 years.

Specifications

Asin	B003XWG880
Best Sellers Rank	#45 in Face Moisturizers
Department	Unisex-Adult
Item Model Number	345334310167
Manufacturer	Vanicream
Product Dimensions	3 x 3 x 7 inches; 14.4 ounces
Upc	885123365027 885161580840 884809650235 345334310167 885678920009 885744404044 885231112759 885310669815 811890753071

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Customer service was outstanding when I had questions about the product.

2 days ago

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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¥5011

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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