🔍 Secure Your Vision with Style!
The Arlo Magnetic Wall Mounts are a set of two certified accessories designed for seamless installation of Arlo Pro 5S 2K, Pro 4, Pro 3, Ultra 2, and Ultra cameras. These mounts provide secure and adjustable positioning for both indoor and outdoor use, ensuring your surveillance needs are met with style and reliability.
M**E
Great view and easy to install. Replaced pro2 cameras.
I just received my new Ultra 2 cameras and added them to my app and current hub that they work with. All easy firmware update and install. Also ordered the solar panels; which is what I had before. All super easy and can I say just WOW! I love the super wide angle. My Pro2 would only catch the door. This camera picks up both sides extending out. Thinking of getting rid of my 2k flood light and replacing with one of these, but I’ll see how it goes for a week or so. Love this product!
J**R
Works amazing
Why did you pick this product vs others?:I replaced our original Arlo magnets these fit perfectly on our cameras and we’re easy to hang up
H**L
Lots of hassles (please see full review)
TLDR: Setup and configuration is a real pain. iOS app is clunky and confusing to use. Arlo support is egregiously poor. Cameras work well with some limitations once you get past the installation issues.I purchased both an Arlo Ultra 2 two camera set and an Arlo Pro 4 three camera set. Both camera sets connect via the Arlo base station (VMB5000) that came with the Ultra 2 set rather than using the Pro 4 option to connect direct to my house WiFi. This is a combined review for the two sets.You should keep in mind as you read this review that I am a computer programmer with 50 years experience and extremely well versed in dealing with complicated technical issues. The Arlo cameras are among the most frustrating gear I have ever set up. I think a non-technical person would have given up long ago.The good news is that once I got the cameras set up properly they did a reasonable job of fulfilling their intended purpose of showing me videos from around my property. The daytime video is quite good. Nighttime video can be dark and blurry (even if I switch to black and white mode). I am wary of what will happen when the three month trial of Arlo's web based services runs out. I am trusting that my cameras will continue to work locally without problems when the trial period is up.Pairing the cameras to the base station was very difficult - they simply refused to pair despite multiple tries. I finally tracked that down to a probable Wi-Fi conflict with my existing house Wi-Fi. Since there is no way to modify the Wi-Fi channel that the Arlo uses it was necessary to change the Wi-Fi channel in my house provided by my network access point. I had to imagine this as a possibility and then check it with a WiFi diagnostic program on a laptop. Arlo does not document what WiFi channels are used or give you any control over channels.Also regarding WiFi, you should plan on some physical separation between your house WiFi access point and the Arlo base station. I got poor connections to cameras (probable WiFi interference again) before I relocated the base station away from my access point.The Ultra 2 camera set was shipped with one only one wall mounting bracket in the box instead of the promised two on the outside of the box. The camera is useless without a wall mounting bracket. Amazon was kind enough to issue me a gift certificate to purchase a second wall mount. The wall mount provided with the Ultra 2 is greatly inferior to that which comes with the Pro 4 camera. With the wall mount from the Ultra 2 camera, it is fairly easy to steal the camera. The wall mounts from the Pro 4 camera provide better theft protection. I would advise using better mounts for the Ultra 2 (which require a special tool to disconnect the camera). This is the good mount:https://smile.amazon.com/dp/B086WPRYBY?psc=1&ref=ppx_yo2ov_dt_b_product_detailsThe cameras must be installed with an app on your cell phone. I used an iPhone. Don't know what someone would do if they don't have a cell phone. The cell phone app is clunky and confusing to use. The menu structure of the iOS app is very arcane, and important settings are randomly strewn throughout the app and are difficult to find. Finding the setting to reduce audio sensitivity was critical because wind noise triggered constant audio alerts at the default setting. Even after lowering the audio sensitivity there were too many alerts and I had to shut them off. It took me a long time to find the setting to shut off the blue LED on the camera, which lights when the battery is fully charged. I looked for days for the setting for smart animal detection before I found it with the help of the Arlo forum.The app tries to automatically detect people, animals, and cars. Particularly in the case of a car or a fast moving cat, the detected object is mostly gone from view before the camera starts recording.All of the internal settings on the base station are locked down and cannot be changed. Unlike most Internet of Things controllers there is no way to access an internal base station webpage to view or change any settings. Such a settings page would have been quite useful when setting up the cameras. The base station responds to pings, but that seems to be it. Because one has no access to the base station settings, one cannot view or change the WiFi password thus eliminating the possibility of setting up a WiFi extender to help cameras stay in range of the base station. This means that Arlo gets to sell you a second base station if you have WiFi range issues. Also, be aware that since the internal base station settings can't be accessed, you MUST have a working DHCP server in your network.I am able to view the camera's feed on my computer with a standard browser pointed at my.arlo.com. Be forewarned that this does not work with all browsers due to the video encoding used by Arlo. I had the best luck with Microsoft Edge. I am trying to get it to work with Firefox (my preferred browser) via an extension that allows opening the video in VLC Media Player, but so far haven't been able to get that to work. I am concerned whether the capability to view videos on the web will disappear when the trial period is up. That would be a loss.Battery life could be a problem. On first installation, one of the batteries ran down after one day. The other batteries seem better, but I doubt they will last the advertised length of 3-6 months.Charging the batteries was a problem. I used the separate external charger provided with the Pro 4 series to initially charge all batteries. That worked fine. But it was difficult to get the batteries to charge when the batteries are installed in a camera in the mounting housing using the supplied charging cable and power adapter. I purchased long cables to plug the cameras into wall sockets and solar panels to charge the cameras that aren't near wall sockets so that the camera batteries can be charged without removing them from where they are mounted. But the batteries would not charge in the housings. A kind soul on the Arlo forum solved this issue for me. It is necessary to grip the camera with both hands and press quite hard with both thumbs on the camera to the side of the lens to lock the camera into place so the charging contacts make sufficient contact. The cameras are now charging nicely, plugged into either the wall or a solar charger.I tried to install a memory card in the VMB5000 base station that came with the Ultra 2 set. I stupidly put the card in backwards and it got jammed in there. Cost me $40 at a camera shop to get it extracted. Don't make this mistake! Once I reinstalled the memory card correctly, the base station recognized it but would not format it. I was only able to format the memory card by using the Arlo website (my.arlo.com) instead of the local iOS app. After formatting the card, I went through all of the steps to enable local recording. I spent over an hour on chat with Arlo trying to determine if videos were actually saved locally. Chat informed me that to view local videos one selects Feed in the Arlo app. When I selected Feed I still saw all of the cloud videos from the last several days. There is no indication in Feed about whether one is viewing a cloud video or a local video. This is a serious User interface omission. The only indication that I may be recording locally is that the base station settings tell me that some of the space on the memory card has been used. But I don't know if Feed is showing me videos from local storage or from the cloud. I want to know this before my trial period with Arlo is over and cloud storage disappears. Chat was unable to help me on this. Numerous contacts with Arlo support on this issue have been useless, failing even to get me a consistent (but wrong) answer. I am thoroughly fed up with Arlo support. If you are the kind of customer who will need a lot of support, Arlo is not for you.Update 2/25/23: Regarding viewing videos in Firefox, I was never able to get this work. But I did find a neat Firefox add-on called Open in MS-Edge. When taken by a link to a video in Firefox, one click on the add-on button opens the video in MS Edge where it works fine. Neat solution!Update 4/19/23: After months of back and forth with Arlo tech support, there is still no resolution to being able to view locally stored recordings. Arlo tech support continues to be the worst I have ever encountered. Downgrading to one star.
A**.
outside wireless security that really works
I have had this system for 5 years and it has worked perfectly time. After 5 years, the hub went out and strted malfunctioning. So I ordered this system to replace one camara and my hub. I have been using it for 4 months and it works great. The value for the money for such good quality and serviceability is worth it. Product detects and has good night vision. I am thankful to the seller for this affordable price for such a high quality camara system that really works and stands to the weather.
F**H
Great so far with a few minor complaints
Have only had my 2 camera Ultra 2 setup active for a little over a week. Very impressed so far by camera quality and connectivity. Camera setup, image quality, motion detection, and connection range are all excellent. Given the cost of this camera setup, you'd expect them to be good and they are. I have not owned any prior Arlo cameras, so I have no way to compare these Ultra 2's to the Pro or Essential models, but compared to other brands I've tried, these are significantly better across the board. Note that I can't comment on battery life other than to say that after a week, my most distant camera is still at 96% charge.App works well, too, on mobile phone though a little clunky. Delay between trigger and notifications is a bit longer than I'd like (~5-7 seconds), but it's not bad. I am having a minor problem with IFTTT cross-triggering, but I am confident that can be worked out.I've deducted a star for a combination of minor quibbles.First, the Arlo website is flashy but not particularly helpful. I've looked through it for an answer and real troubleshooting techniques for my triggering problem, but though there is info there, it's not complete.Second, Two Factor Authorization (2FA) on PC is rather painful as EVERY time you log in on a computer you have to go through the authorization process. This is not OS or browser specific. If you own a PC/Mac, you are going to have to keep your mobile device handy so you can sign in on your PC. This is a known issue and Arlo says they are working on it, but I use 2FA on every other brand that supports it and this is the worst implementation I've ever seen. Note that the 2FA comments apply to Arlo across the board, not just the Ultra 2's.Third, given the price of this kit, would it be too much to ask to include 2 sets of each mount type? Including one magnetic mount and one threaded mount is adequate, but come on. I'd like to also see either a battery charger or at least two charging cables. The mounts and charge cable/brick included is enough, but these are at the very top of the Arlo range and north of $500, they could be a little more generous.Fourth, there is no SmartThings integration on the Ultra/Ultra 2's (there is on some other Arlo models). We are a Samsung house and find SmartThings works extremely well with all of our connected devices. I hope Arlo/SmartThings can get together on this at some point.Fifth is my only hardware related comment. With 180 degrees of diagonal view, these cameras show a huge area and at 4k you can zoom in 8x with clarity and with little fish-eye even at the corners. However, the compromise for all this clear and wide view is that only the bottom 2/3 of the camera's view detects activity. If you planned to mount these cameras very high looking down, just be aware that the upper 1/3 of what the camera sees will not detect activity. My cameras are mounted about 10 feet from the ground and this is not a problem at all. In fact, on the camera facing the street I have had to lower the detection area because passing cars were being detected. I only mention this limitation for those wanting the entire camera view to be part of the activity zone.Finally, I did my homework on the plans offered by Arlo, the phasing out of the 1 year of free service offered in previous models (in favor of 3 months), and the elimination of the 7 days of free recording access, so I knew what I was buying. I could have gone with the original Ultras and gotten the one year free but chose the 2's because of the 5ghz connectivity. However, just because I knew and accepted what I was buying, it doesn't mean that I'm altogether happy with the choices. My frustration with the plans isn't simply about cost. I'm more frustrated with how confusing the choices are; which plans can you use with the Ultra 2's, how can they be mixed and matched, etc.Overall, can't helped but be impressed with the quality of the Arlo Ultra 2's. They are, so far, fantastic. I've spent more words complaining about small issues than raving about the cameras. The hardware is a solid 5 star rating and setup could not have been easier.My recommendation is that if you are looking for high quality hardware and don't want to take a chance on something cheaper, then these are great. Just do your homework regarding the cost/quality tradeoff and the plan offerings from Arlo.
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