I want to return the above item what is the rules

As per product promises of keeping water warm it doesn’t stay warm it seems like it’s fake borosil product. After 2 hr water gets cold. Kindly give option of exchanging borosil water bottle with another. Brand

Water is not kept hot. I want to claim my warranty

As per the company's claim water or beverages can be kept as hot or cold.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

- Hydra Trek Stainless Steel Water Bottle | Double Wall Vacuum Insulated Flask, Green | 20 Hours Hot & 24 Hours Cold | Ideal for Personal & Corporate Gifting | 1 Year Warranty (Green, 700 ml)

- Hydra Trek Stainless Steel Water Bottle | Double Wall Vacuum Insulated Flask, Green | 20 Hours Hot & 24 Hours Cold | Ideal for Personal & Corporate Gifting | 1 Year Warranty (Green, 700 ml)

Product ID: 220486846

Details

Age Range (Description)
Adult
Brand
Borosil
Colour
Green
Recommended Uses For Product
Water
Special Feature
Double Wall

🎒Compact & Leak-proof Design

🛡️304 Grade Rust-proof Steel

🔥❄️20H Hot & 24H Cold Retention

¥6330

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Description

💧 Stay Cool, Stay Hot, Stay Ahead.

TEMPERATURE MASTERY - Double-wall vacuum insulation with copper coating keeps your drinks piping hot for 20 hours or refreshingly cold for 24 hours—perfect for long workdays or outdoor adventures.
CONFIDENCE IN EVERY SIP - Backed by a 1-year warranty, Borosil guarantees quality and peace of mind, so you can focus on your hustle without worry.
BUILT TO LAST STYLED TO IMPRESS - Premium 304-grade stainless steel ensures durability and a sleek green finish that stands out in any professional setting.
ON THE GO HYDRATION ZERO SPILLS - Lightweight and compact with a leak-proof screw cap, this bottle fits effortlessly into your backpack or gym bag, making hydration seamless wherever you are.
CORPORATE GIFTING WITH A PERSONAL TOUCH - Ideal for gifting, this bottle combines functionality with style, making it a memorable and practical choice for colleagues and clients alike.

The Borosil Hydra Trek is a 700 ml double-wall vacuum insulated stainless steel water bottle crafted from premium 304-grade rust-proof steel. It features superior temperature retention, keeping beverages hot for up to 20 hours and cold for up to 24 hours. Designed for professionals on the move, its compact, lightweight, and leak-proof design makes it ideal for office, gym, travel, and gifting. Comes with a 1-year warranty ensuring reliable quality and durability.

Specifications

ASIN	B083PDKJ26
Age Range Description	Adult
Base Diameter	7.6 Centimetres
Best Sellers Rank	#3,121 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #56 in Insulated Bottles
Brand	Borosil
Cap Type	Screw Cap
Colour	Green
Country of Origin	India
Customer Reviews	4.3 4.3 out of 5 stars (18,305)
EU Spare Part Availability Duration	1 Years
Enclosure Material	Stainless Steel
Importer Contact Information	Borosil Limited,1101, Crescenzo, G-Block, Opp, MCA Club, Bandra Kurla Complex, Bandra East, Mumbai - 500 051,Maharashtra, 1800-120-8499, 1800-224-550
Included Components	1 Stainless Steel Bottle
Is the item dishwasher safe?	No
Is the item microwaveable?	No
Item Dimensions W x H	25W x 7.6H Centimeters
Item Type Name	Bottle
Item Weight	400 Grams
Manufacturer	, 1101, Crescenzo, G-Block, Opp, MCA Club, Bandra Kurla Complex, Bandra East, Mumbai - 400051, Maharashtra, 1800-224-552, [email protected], Borosil Limited
Manufacturer Contact Information	, 1101, Crescenzo, G-Block, Opp, MCA Club, Bandra Kurla Complex, Bandra East, Mumbai - 400051, Maharashtra, 1800-224-552, [email protected]
Manufacturer Warranty Description	1 year warranty on manufacturing defect
Model Name	Trek
Number of Items	1
Packer Contact Information	Borosil Limited, 1101, Crescenzo, G-Block, Opp, MCA Club, Bandra Kurla Complex, Bandra East, Mumbai - 400051, Maharashtra, 1800-224-552, [email protected]
Pattern	Bottle
Product Care Instructions	To avoid odour, keep bottle uncovered when not in use. Clean with mild detergents only and do not use abrasive scrubber to maintain finish / colour. Avoid carbonated and alcoholic beverages. Do not use in a microwave or dishwasher.
Product Features	Double Wall
Recommended Uses For Product	Water
Unit Count	1 Count
With Lid	Yes

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

¥6330

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

View all Trustpilot reviews