Question 1

the product is good?

Accepted Answer

This is a good kit for a beginner rockhound, a "Pebble Puppy" :-)

Most rockhounders would already have put together their own kit.

So this could be a good gift for a teen whose just discovered the fun of hauling a lot of rocks around, or the spouse of a rockhounder, etc.

Question 2

What is the Loupe magnification?

Accepted Answer

Hi, the magnification of this Loupe is 10 times

Question 3

My set is missing brush and chisel. How do I report it to amazon and to Incly?

Accepted Answer

On your Amazon account, you go to “Your Orders”,  and scroll down until you see the item in question, then click on it.  You will then see a screen with several options regarding your Order/Item: track the order; get a receipt; leave a review; contact Amazon or Seller; etc.  Click on “Need Help With An Order”, and choose the option you want.  With Amazon, it’s usually easier to return your item for a replacement, as they don’t have warehouses full of all the individual pieces for everything they sell to just send you whatever you’re missing, though you can also contact the Seller directly (also do this through Amazon) who might be able to do that (though a lot of times it is Amazon who is the Seller and/or Shipper). 
Personally, I prefer to go through Amazon, as this will create a trackable inquiry; it will get included in Amazon’s stats regarding problems with items (&/or Sellers); Amazon can ship a replacement product faster (& free);  and you have documentation of your problem should it not get resolved quickly and satisfactorily and further action is necessary.  Good luck!!

Question 4

What material is the bag made of?

Accepted Answer

The Bag made of sturdy fabric,durable to carry all your tools as well as the rocks, minerals, gems, gold & fossils that you find

ASIN	B0887RPKCK
Best Sellers Rank	#43,392 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #8 in Masonry Hammers
Brand Name	INCLY
Color	Silver
Customer Reviews	4.6 4.6 out of 5 stars (2,598)
Grip Type	Smooth Wooden
Handle Material	Wood
Head Material	Stainless Steel
Head Style	Straight
Item Weight	2 pounds
Manufacturer	INCLY
Manufacturer Part Number	B0887RPKCK
Number of Items	15
Number of Packs	1
Unit Count	15 Count

INCLY 15 PCS Geology Rock Pick Hammer Kit, Rock Hounding Equipment

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