Question 1

Should i notice a difference between when noise canceling on and off? because i don’t hear a difference. i can still hear outside noise.

Accepted Answer

It is a little tricky. the headphones have a series of buttons on the right side. The button that has NC\AMB printed on it controls the noise cancelling feature. Push once and you will hear, "ambient sound". Push again and you will hear "ambient sound control off". Push a third time and you will hear, "noise canceling". After the third time you push the button on the right side wait for 2 or 3 seconds and you should hear the NC kick in. Took me a while to figure this out for my self.

Question 2

What’s the name of the app for the Sony headphones?

Accepted Answer

Hi Misty! Thanks for your inquiry. The name of the companion app is Sony Headphones Connect App. You can download it from your smartphone on Google Play Store and Apple App Store. -Sam

Question 3

Has anybody been successful in connecting these hdphn simultaneously to macbook and iphone ? I have tried the multipoint connection steps but in vain.

Accepted Answer

Hi BT, thanks for your inquiry about the WH-CH710N. The multipoint function of the headphones is designed to allow you to connect 2 Bluetooth devices to the headset and use one device for music playback (A2DP connection) and the other for calls (HFP/HSP connection). Unfortunately, it doesn't have a [Connect to 2 devices simultaneously] function which allows you to do the following:

-Waiting for an incoming call for 2 smartphones
You can listen to music played on one smartphone with the headset, wait for an incoming call for both smartphones, and talk if an incoming call arrives.

-Switching music playback between 2 devices
You can switch the music playback from one device to the other without performing a Bluetooth reconnection.

This particular function is only supported on the Sony WH1000XM4 headphones.

~Ralph

Question 4

Why does the mic not work with ps4 controller? Can i remedy this?

Accepted Answer

F...what? “Ordinary phone calls,” as in, with a landline phone from before the most recent Ice Age — ‘cause no “smartphone apps,” which is what smartphones use, to make literal 21st Century phone calls, to other smartphones and landlines...

The lack of PlayStation support (not meaning PS3, ‘cause talkin’ to oneself, given the complete lack of multiplayer support, without hacking it and connecting to private servers, to play games such as blur, Team Fortress 2, Portal 2, LBP 3, and etc. ... ) is already a dealbreaker, considering that there are a lot of headphones that are as good, have removable/retractable microphones, connect to PS4/PS5, XB1/Series S/X, Switch, and PC—via Bluetooth and/or Optical, as opposed to connected by cord to a controller — plus Bluetooth to connect to any smartphone (and its apps), and are in the same price range.

Only ordinary phone calls, though? Dang. They look really nice, especially in the Amazon Blue, though!

ASIN	B085RQYX5Z
Additional Features	Fast Charging, Microphone Included, Noise Cancellation, Wireless
Age Range Description	Adult
Antenna Location	Calling
Audio Driver Size	30 millimeters
Audio Driver Type	Dynamic Driver
Battery Average Life	35 hours
Battery Charge Time	7 hour
Best Sellers Rank	#125,533 in Electronics ( See Top 100 in Electronics ) #2,439 in Over-Ear Headphones
Bluetooth Range	10 meters
Bluetooth Version	5
Brand Name	Sony
Built-In Media	USB Type-C Charging Cable,3.5mm Audio Cable,Headset,User Manual
Cable Features	Without Cable
Color	Blue
Compatible Devices	Smartphones, Tablets, Smart Speakers, Televisions
Connectivity Technology	USB
Control Method	Touch
Control Type	voice assistant.note
Controller Type	touch, voice
Customer Reviews	4.4 4.4 out of 5 stars (24,065)
Earpiece Shape	around_ear
Enclosure Material	Metal
Frequency Range	7 Hz - 20,000 Hz
Headphone Folding Features	Over Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	Over Ear
Item Type Name	Wireless Noise Cancelling Headphone
Item Weight	15.84 ounces
Manufacturer	Sony
Model Name	WH-CH710N
Model Number	WHCH710N/L
Noise Control	Active Noise Cancellation
Number of Items	1
Sensitivity	94 db
Series Number	710
Specific Uses For Product	Travel
Style Name	WHCH710N
UPC	027242918955
Unit Count	1 Count
Warranty Description	1 year
Water Resistance Level	Not Water Resistant
Wireless Technology	Bluetooth, NFC

Sony Noise Cancelling Headphones WHCH710N: Wireless Bluetooth Over the Ear Headset with Mic for Phone-Call, Blue (Amazon Exclusive)

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