TL88002 Additional Cordless Handset, Silver/Black, Requires an AT&T TL88102 Expandable Phone System to Operate

There are already some excellent reviews of this system, so I will just comment on things that played into our decision to buy this unit. Paramount for us was sound quality, and these units have excellent sound. My husband has difficulty hearing, and he loves this phone system. Secondly, we needed a lot of extensions, because our house is large and we were continually running from room to room to answer the phone. Thirdly, we wanted an intercom for the same reason -- to stop ourselves from running from room to room to ask someone a quick question. Some reviewers commented that the phones have numbers rather than names, and so the intercom is not that helpful. We used a simple technique to overcome this, we created a list of the phone numbers (1-12) and their corresponding locations. We then printed the lists and taped one list to the back of each handset. We also taped an identifying number for each handset to the back. This has helped us use the intercom, and also helps us to get stray handset back to where they belong. Lastly, we wanted a handset with a headset jack for times when we are on the phone for extended periods. The right headset can also improve the audio experience for someone who is hard of hearing. Unlike many systems on the market, these phones have headset jacks! They combine well with the Plantronics HW261N Binaural Headset. This headset has a quick disconnect feature that allows you to combine it with different cables to connect to different types of phones. For the phone in this AT&T system, you need Plalntronics 43038-01 Cable - Quick Disconnect To 2.5 Mm Plug. I was a bit worried that the answering machine time would not be sufficient, but this has not been a problem. We love the global directory of phone numbers. It's perfect for home users. My only criticism would be that the manual for using the system could be better. Expect to do some experimentation with the phone to get the hang of using it.

I got them for like half the price by getting the used ones, which were still brand new. Works great, I got the base plus 3 other phones and they all work perfectly, both lines work as they should. The only thing I don't like is that you can't change the settings so they answer a call when you lift off the charger.. but they do hang up when you set them on the charger during a call, which is nice.

I've had this phone for a month now, and so far, the phone itself has performed well...but I'm still trying to figure out a couple things : - Not sure if there's a way to turn down the volume on the console menu buttons, which I find a little annoying, especially when I have several numbers to enter into the address book. - Unable to turn the sound off on the answering system. I can turn the ringer off on both lines, but the message still plays when calls come through. Have tried using the Volume button during an incoming call, with no effect. - Unaware of a way to retrieve a number from the phone book without having to scroll through the entire thing. There isn't a search feature, which is frustrating with a lot of entries. If I need a number, I typically find it by using my iPhone contact list or my Panasonic cordless, which has a search option. Also, the battery life on the handset is terrible. I let it charge for almost two days when I first got it, then let it run out completely to "train" the battery. Not sure if this is still necessary, but it's a habit. Anyway, the phone off the base only lasts about two days, even with very little use. None of these things is enough to make me want to return it, but I don't think I'd buy this model again if it needed replacement.

Our small office recently upgraded from an older AT&T phone system ( AT&T TL76108 5.8GHz Two-Line Digital Corded/Cordless Answering System - Titanium and Metallic Charcoal ) to this newer model (TL88102). We also ordered 4 additional handsets (TL88002). My evaluation of pros and cons is based on a comparison with the older AT&T system. PROS: - Very clear sound quality and excellent range using DECT 6.0 technology. - Slim and lighter design; the phone feels more like a "bar" than a "brick" in your hand. Also, no dorky-looking antenna. - At first appearance, the phone looks like it is not capable of standing upright on its own; however, it can. (Useful for hands-free use on speaker.) - Allows the ability to insert a "1" before a number from the caller ID list. FINALLY, we can actually use the CID log to return calls versus having to enter the entire number over again because it would omit the "1". - Supports up to 12 handsets (versus 8 on the older system, though our office has never used more than 6). - I like the option for intercom communication between handsets, though we'd never use it in our small office. - Syncing information (date/time, directory) between phones is effortless - change it on one phone, and it is sent to the others instantly. - Has an option to set the home area code. - Menus and options continue to be very basic, making it straightforward to set up or change. - I prefer the white LCD and blue key backlighting to the orange of our old phones. - EDIT: Contrary to the details on this page, the phone system DOES have support for 10 speed dial numbers from the phone's directory. CONS: - Loses the ability to rename a handset. The older system allowed text input to give a custom name to each handset. We used this to name each handset after the person who typically used the phone at that workstation. Now it can only name each handset as "Handset 1", "Handset 2", etc., in the order in which you register handsets with the base. - The phone sits loosely in its base. Every time I place it back in the base, I'm not always sure it's sitting in there properly. It can be easily knocked over and out of the base. - The readability of the LCD text (on handsets) seems reduced; I'm not sure if it's because it is smaller or using a different type of font, but it certainly feels more cluttered. - The red charge light sits between the two function buttons below the LCD screen and seems a bit too prominent for my tastes. A trifle, but still worth noting. - The handset cannot be used while sitting in the charging base. (This is no change from the older system.) Also, placing it in the base while on a call will automatically hang up. - The icon display for line 1/line 2 at the top is slightly different and harder to see. - EDIT: Some newer phone models come with a number blacklisting feature that we could really use but, sadly, this model is without. Summary: Overall, I am satisfied with this purchase. I would have liked to see more options available in a modern phone system, but it is remarkably rare to find from any company. We considered moving to VoIP phones, but that would have been affected by and taken from our bandwidth, which is somewhat limited. This phone system does what it should, and does it well. It's a definite step up from our outdated phone system.

I completely agree with the previous two reviews, especially uberchemists list of Pros and Cons. I think the text isn't quite a readable as other phones because the LCD window is a narrower width making the characters very tall and narrow. The handsets are extremely light but a very good build quality. The answering machine can be turned off easily for one or both lines by pressing a button on the base. The speaking voice ("Calls will not be answered") is very pleasant. Most importantly, the Caller ID is easily accessed by simply pressing the down arrow on a handset and scrolling through the list. We have had Panasonic two-line phones for over twenty years. Our last model was the best, using 5.8GHz technology which is still the longest-range, least-interference choice. But sadly our handsets wore out and were irreplaceable. We tried a couple of newer Panasonic models. The Panasonic handsets were an excellent external build quality (typical for Panasonic) but everything else was simply terrible - losing contact with the base only 5 feet away, difficult menus, missing features, etc. I wish ANY of these phones had better ringtone choices. With this AT&T model you get 9 - and at least 4 of them are extremely irritating. It remains to be seen how long these last. I'll try to update a year from now.

I Purchesed this phone system to replace an old Uniden 2 line cordless system that replacement handsets are no longer available. After charging handsets and plugging in base to power and phone lines I immediately had connection issues with all handsets. Standing in the same room as the base unit I consistantly get "unable to connect" error message on all handsets and dropped calls when using all handsets. I complained to Amazon customer service the they replaced all the handsets and base unit begrudgingly because I waited 30 days to file complaint. So I repeated the process of charging the new handsets and plugging in the base unit and the same garbage is happening with the replacement system. Nothing More Frustrating than attempting to answer an incoming call and corless hand set will not connect phone call. My Advise Dont buy this product.

This is a great 2 line phone that must have been carefully designed by someone who actually uses 2 lines in a business or home office environment. I really thought this might be nice to try out and when it failed to meet my expectations I could send it back. Sorry IT IS NOT GOING BACK. YOU cannot have my phone. This one is mine to keep. I love it. AND I can expand it to 12 telephones if need be. GREAT product! It has an answering system for each line with different message capability. Different ring tones for each line, a fast dial feature, usable and logical button control system. ETC., ETC. I really didn't think I wold be saying this but. - Thank you AT&T for your AT&T TL88102 DECT 6.0 2-Line Cordless Answering System. Now if you could only provide competitive phone service as well.

I bought the base at Radio Shack as it is the phone system the store is using. The portable phones work so well that even after dropping so many times they were duct taped together and still working. Inexpensive portable phones but I had to buy the extension sets from Amazon as Radio Shack kept promising they would come in but after waiting 2 months I bought online at Amazon and had the phone system set up in a day. Very simple to set up and crystal clear quality in a building where my wireless internet service has problems. I am planning on buying spare handsets as usually when something works well it is discontinued for a product that is inferior.