Question 1

Will the CB filter go bad if we get it 6-month in advance to be ready for replacement?

Accepted Answer

Hi,
Thank you for purchasing our RO system.
All 3 replacement filters can be stored long term under dark, cool and dry condition, so it won't be expired if stored properly.

If you have any other inquiries, please feel free to contact us.
1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri).

Kind Regards
Mia Lauren,
Customer Service Rep

Question 2

Will this work in my Culligan aquasense tankless system as well the filter looks the same?

Accepted Answer

Hi,
Thanks for your interest in our RO filter product.
No, please note that all of our replacement filters are only suitable for our own RO/non-RO system, thank you.

If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.

If you have any other inquiries, please feel free to contact us.
1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri).

Kind Regards
Mia Lauren　
Customer Service Rep

Question 3

I just replaced the cb filter on my water drop system and now the blue ring is flashing and tds is not displayed. 
 how do i fix?

Accepted Answer

Hi,

Thanks for purchasing our filter product.

We recommend that you reset it first according to the instructions. Please feel free to contact us if you have any other questions.

Kind Regards
Mia Lauren　
Customer Service Rep

Question 4

What is the difference between the two filters on this page? They seem like the same filters just different prices. Am I wrong?

Accepted Answer

Not sure I am seeing the same filter picture you are. When I click on the photo it shows two distinct filters, 1 CB or Carbon filter and one R.O. filter which is the Reverse osmosis filter. The G3 R.O. system uses three filters that all have different jobs in order to deliver clean, great tasting water at a reasonable per gallon price.

ASIN	B07NXQ3S87
Batteries Included?	No
Batteries Required?	No
Best Sellers Rank	#1,567 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #9 in Replacement Under-Sink Water Filters
Brand	Waterdrop
Color	White
Customer Reviews	4.8 4.8 out of 5 stars (1,754)
Date First Available	June 2, 2019
Global Trade Identification Number	00840814158586
Installation Type	Under Sink
Item Package Quantity	1
Item Weight	1.12 pounds
Item model number	WD-G3-N3CB
Manufacturer	WATERDROP
Model Name	WD-G3-CB
Part Number	WD-G3-N3CB
Product Dimensions	2.6 x 2.6 x 12.1 inches
Size	1 Count (Pack of 1)
Special Feature	Multi Stage Filtration
Special Features	Multi Stage Filtration
Style	WD-G3-CB Filter
Supported Water TDS Level Maximum (PPM)	500
UPC	840814158586
Upper Temperature Rating	100 Degrees Fahrenheit

Waterdrop G3-N3CB Filter, Replacement for Waterdrop G3-W & G3P600 & G3P800 Reverse Osmosis System, 12-Month Lifetime

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