I am using this mouse for 6 mouths and now its not working what should I do ?

Try to contact redwood interactive (via email or ph.)

what is the mouse sensitivety option in the software, as for Dpi there are another option in advance settings?

First 200 , 800,1600,3200,4000 approx this I don't remember fully the dpi settings

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Redgear X-Series X13 Pro RGB Gaming Mouse with Avago Sensor

Redgear X-Series X13 Pro RGB Gaming Mouse with Avago Sensor

Product ID: 145412386

Details

Brand
Redgear
Colour
Black
Movement Detection Technology
Optical
Number of Buttons
6
Special Feature
Ergonomic

🌈Fully customizable RGB lighting

🎮6 programmable buttons for ultimate control

🎯200-4000 DPI with precision Avago 3050 sensor

Description

🔥 Elevate Your Play, Own the Game 🎮

PRECISION AT YOUR FINGERTIPS - Switch effortlessly between 200 to 4000 DPI for pixel-perfect targeting or rapid map navigation.
ERGONOMIC DESIGN FOR ALL DAY COMFORT - Designed for both claw and palm grips, ensuring fatigue-free gaming marathons and productivity sessions.
VIBRANT RGB LIGHTING TO MATCH YOUR SETUP - Personalize your mouse with a full spectrum of colors that sync with your gaming vibe and workspace aesthetics.
DURABLE BRAIDED CABLE GAMING GRADE SENSOR - Experience reliable connectivity and accuracy with a 1.8m braided cable and Avago 3050 sensor built for serious gamers.
MASTER YOUR GAME WITH 6 PROGRAMMABLE BUTTONS - Customize macros and key binds across 5 profiles for seamless multitasking and pro-level gameplay.

The Redgear X-Series X13 Pro RGB Gaming Mouse combines a high-precision Avago 3050 optical sensor with 6 programmable buttons and customizable RGB lighting. Compatible with PCs and laptops, it offers DPI settings from 200 to 4000 for versatile gaming and productivity. Its ergonomic design supports both claw and palm grips, complemented by a durable 1.8m braided cable. Ideal for millennial professionals seeking performance and style without breaking the bank.

Specifications

ASIN	B07P344J95
Antenna Location	Gaming
Are Batteries Required	No
Battery Average Life	12 Months
Brand Name	Redgear
Button Quantity	6
Colour	Black
Compatible Devices	Personal Computer
Customer Reviews	4.1 4.1 out of 5 stars (503)
Hand Orientation	Ambidextrous
Hardware Platform	Gaming Console
Importer Contact Information	Imagine Marketing Pvt Ltd
Included Components	Redgear Mouse and Manual
Item Type Name	gaming mouse
Item Weight Unit of Measure	206 Grams
Manufacturer	Imagine Marketing Ltd, Redwood Interactive 131, Guru Gobind Singh Industrial Estate, Next to Jay Coach, Off W.E.Highway, Goregaon (E), Mumbai - 400 063. Maharashtra
Manufacturer Contact Information	Redwood Interactive 131, Guru Gobind Singh Industrial Estate, Next to Jay Coach, Off W.E.Highway, Goregaon (E), Mumbai - 400 063. Maharashtra
Manufacturer Part Number	8904130847004
Model Name	X- series
Model Number	X13
Mouse Maximum Sensitivity	4000 Dots per Inch
Movement Detection	Optical
Operating System	Windows 7, Windows XP
Packer Contact Information	Imagine Marketing Ltd
Pattern	Mouse
Product Features	Ergonomic Design
Style Name	x13
Unit Count	1 Count
Warranty Description	1 year warranty from the date of purchase

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews