Samsung Galaxy A20E 32GB 5.8 inches 13MP Dual-SIM SIM-Free Smartphone in Black (Renewed)

Perfect phone for my mother. Easy to use.

So happy with this purchase! It appears to be an upgraded version of my beloved small A20e which sadly broke after a fall. For a refurbished phone, it is in absolute perfect condition. Of course, this time I also bought a cover :-)The price was very reasonable.The item arrived very quickly.Need I say more?Thanks for the great service!

Living under dire warnings that my ancient Tesco Mobile 2G phone was about to be defunct I had the job of selecting either a simple (4G) replacement or a budget smart phone. Bit of a toss-up, but I liked the idea of a palm-of-the-hand job with a leather case (paid extra). In practicality little more carry around weight than I had before.I had two problems with my SIM card. It was a large full-scale SIM (not the Nano this takes) and wasn't compatible with 4G! However a phone call to customer support brought me a new card through the mail. To be noted they turned off my old card at the start of the day it was meant to arrive and I was without phone for a few hours. If the post had been delayed I would have been in big problems.First impressions is that is fairly light and despite its age runs all my popular Aps well. Video playback and streaming is on the money. Not going to be using them on here apart from under emergency conditions, but nice to have them. Naturally you are have to do a bit of updating (even Android) and cleaning up. This might take a while so be aware if you want to use it straight away. The phone functions straight out of the box even without the upgrades.The phone came with no written instructions (easy to find on the internet) and no key needle for the SIM opening. Hardly a problem as any needle will do the job. Can but them separately for a few pounds. Charging cable and charger were cheap, but worked. Instructions are hardly needed if you have used a tablet before, but if you are total dinosaur then it could be tricky.Battery life is generally good and it is an all-day phone. Charges quite quickly. Camera is average, but that isn't bothering me. Sound playback is also very average, even through good headphones. Think of these things as bonuses. FM Radio was a bit duff too. Maybe my location?In summation, it is a dated phone (with price to match) that will get your basic needs done. Weight and size is a big plus as is the fast charging. I am giving it four out of five because of my very modest needs. If you are trapped on buses and trains for hours then you are probably wanting something a little better or newer. Probably bigger though and not quite as pocket sized.

Very good customer service, and very fast respond on any issues you have

At no point was it said the phone was locked to Vodafone so it's ended up costing more than the phone to unlock it. Thanks for that.

Described as a 'like new' refurbishment the case was very worn and scratched. The battery also loses a charge quicker than I would of hoped. But the price was competitive.

This phone is honestly the bar for what everyone needs. Does all the basics and does them well. Also lasts a long time! Perfect screen size without being stupidly big or annoyingly small, does slow down a little bit over time, but not to the point its unusable. If you're looking for a basic phone or a spare this will do everything you need!

Re ordered after returning first phone that wasn't charging. This one looks like new and works well. No scratches charges fast