I have a problem I bough this for a Xmas gift for Some one and they had notified me a week ago that the battery is not holding charge properly ..i

I believe the item has a 90 day warranty so immediately contact Amazon or the seller as the earlier customer advised. This problem should be a covered one. I do agree that the charging cable should be an authorized Apple cable.

The ad promised a 90 day warranty, and the product no longer works. We can't get the seller to respond. What do we do now?

I would go through AMAZON. They would have the most direct way of reaching and communicating with the seller. I bought 2 of these refurbed Apple iPad Air 2 64 gb and both are working perfectly, so I do not have the same shared experience. I had considered purchasing an extended warranty (square trade) and your experience may have me re-think this and go ahead with an extended warranty. However, mine are working just fine.

So, can i upgrade to ios 10, or whatever is the newest air os?

Everything upgrades automatically. It's great that way. It pops up to let you know and you just hit "ok".

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Apple iPad Air 2, 64 GB, Gold, (Certified Refurbished)

Apple iPad Air 2, 64 GB, Gold, (Certified Refurbished)

Product ID: 12945481

Details

Brand
Apple
Display Resolution Maximum
2048 x 1536
Memory Storage Capacity
64 GB
Model Name
iPad Air 2
Screen Size
9.7 Inches

⚡A8X 64-bit Chip, 40% faster CPU

📱9.7-inch Retina Display

🔋Up to 10 hours battery life

¥32965

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

🚀 Elevate your digital lifestyle with the ultra-sleek iPad Air 2—where power meets portability.

CAPTURE CONNECT - 8MP rear and FaceTime HD front cameras keep you sharp in every video call and snap.
POWERHOUSE PERFORMANCE - A8X chip delivers 40% faster CPU and 2.5x better graphics—seamless multitasking and gaming.
ALL DAY BATTERY FREEDOM - Up to 10 hours of battery life means you stay unplugged and productive from dawn to dusk.
STUNNING RETINA DISPLAY - 9.7-inch 2048x1536 resolution for crisp visuals that make your work and entertainment pop.
SLEEK ULTRA THIN DESIGN - At just 0.24 inches, it’s thinner than ever—carry power without the bulk.

The Apple iPad Air 2 (Certified Refurbished) features a 9.7-inch Retina display with 2048x1536 resolution, powered by the A8X 64-bit chip for 40% faster CPU and 2.5x graphics performance. It offers 64GB storage, 2GB RAM, an 8MP rear camera, FaceTime HD front camera, and up to 10 hours of battery life—all packed into a remarkably thin 0.24-inch gold chassis, perfect for professionals seeking style and speed on the go.

Specifications

ASIN	B00TREI06Q
Age Range Description	Adult
Aspect Ratio	Unknown
Battery Average Life	10 Hours
Battery Cell Type	Lithium Ion
Best Sellers Rank	#617 in Amazon Renewed ( See Top 100 in Amazon Renewed ) #53 in Renewed Tablets #150 in Renewed Computers & Accessories #292 in Computer Tablets
Brand	Apple
Camera Description	Front, Rear
Cellular Technology	4G
Color	Gold
Connectivity Technology	Cellular
Customer Reviews	4.1 4.1 out of 5 stars (1,398)
Display Resolution Maximum	2048 x 1536 Pixels
Generation	6th Generation
Hard-Drive Size	64 GB
Hardware Interface	Bluetooth, USB
Human-Interface Input	Touchscreen with Stylus Support
Item Dimensions L x W x Thickness	9.4"L x 6.6"W x 1.5"Th
Item Weight	1.1 Pounds
Lithium-Battery Energy Content	27.3 Watt Hours
Manufacturer	Apple Computer
Memory Slots Available	1
Memory Storage Capacity	64 GB
Mfr Part Number	MH182LL/A
Model Name	iPad Air 2
Model Number	MH182LL/A
Model Year	2014
Native Resolution	2048x1536
Operating System	iOS 8
Operating System Family	iPadOS
Photo Sensor Resolution	8 MP
Processor Brand	Apple
Processor Description	A8X
Processor Speed	2.4 GHz
RAM Memory Installed	2 GB
RAM Size	1 GB
Screen Size	9.7 Inches
Size	64 GB
Total Usb Ports	1
UPC	642337793899
Warranty Description	90 days limited warranty
Warranty Type	Limited
Wireless Compability	802.11abg
Wireless Technology	Wi-Fi, Bluetooth, Cellular, GPS

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Perfect platform for hard-to-find items. Delivery was prompt.

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1 month ago

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¥32965

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

View all Trustpilot reviews