Confer Plastics Resin Multi Purpose Outdoor Non Slip Portable Spa and Hot Tub Handi-Step Deck Patio Steps Accessories, Espresso

First of all, these are AWESOME. Nice, strong and very heavy duty. But put it together CORRECTLY. Pictures on box. Pay attention to details. Once together, that's it, no UNDOING.My husband put bottom step on wrong (curve in) and we called Customer service, (on a SATURDAY), and They were seriously AMAZING!Truly BEST customer service I have had ever! EV-ER!We explained what happened. They were super nice, and they said we are not the only ones to make that mistake. They offered we could TRY to take apart with rubber mallet, but warned MAY crack in process, BUT IF IT CRACKED, to just call them back and they'd send a replacement!!!Well, it cracked, so I called right back and they took my info and sent out a replacement, simple as that! Came within 5 busines days, and we were thrilled to have a 2nd chance to get it right.Honestly, their customer service was pure perfection, and that's why I'd give them 10 stars if I could! And product is fantastic. Wish CS was like them!Not sure what we will do with the extra (wrongly assembled) one. But maybe keep as an extra, as its still "useable". I just wanted it to be done right, to ensure long term use, and stability. We truly could not be happier with product and consumer service. They were so great, I cannot say it enough.

These stairs are really durable and slip resistant.

Perfect height. Easy to assemble.

First off, anyone who gave this product a low rating because the top step is curved just needs to turn in their credit cards, driver's license, car keys, and have the child locks on the stove, oven, and other dangerous locations like the knive and fork drawer.For real.The box is literally festooned with clear directions. And if even they were not everywhere, common sense, folks. Seriously. The only thing the seller could do to make it simplier would be to send a person with the box to coach you.Alright, now that I got this outta the way....The steps assembled quickly. You have to be a little aggressive snapping the parts into place so use them muscles and flex for the admiring throng. I had two westies oohing and ahhing over this project. There are little rubber non slip pads to put on the bottom and you are done.The stairs are wide and study. The design is simple and functional. They look nice and should be able to accomodate just about every user. The price is reasonable and the materials stike me as pretty solid.Why do they not get the 5 stars? I don't do a hell of a lot of 5 stars but in this case, there were a couple of things I would love to see.One - a better tread treatment. I would have liked something that would give more traction.Two - I would have loved to have seen a center set of risers. Risers in the middle would give more rigidity and support for minimal cost.Three - a bracket that could be screwed into the spa that would accept the steps. A slip-on piece would have been epic. and a simple element. I would have even been willing to pay for it as an accessory.These are small things but the devil is in the details after all.

Why did you pick this product vs others?:Sturdy and affordable

Great stairway piece to compliment my hot tub. Very easy to assemble, sturdy and looks great all at a very reasonable price.

I was super excited to get these steps for my round hot tub. The directions were not very extensive. It comes with two steps. These two steps are not identical! One of the steps has a curved edge and one has a straight edge. If you are using the steps for a round hot tub then you place the step with the curve on it as the top step. If you are using it with a flat edged hot tub then you place the straight edge step as the top step and the curve edge step as the bottom step! Assembly was not bad if you did it right. I found the easiest way was to have someone hold the two side pieces up, place the bottom step into the slots at a slight downward angle and then use my foot to stomp on it so it went into place. You do have to use some force. Once assembled they are good and sturdy!!! I was worried because of the weight limit. I had guests that were over 300 lbs use these steps without any issue at all! I am very happy with the purchase. The only issue I did have was the color. I understand the color of monitors may very but I ordered grey steps and they look more blueish to me. Other than that.... I love them.

Great product very sturdy and durable