I see a 2.0 version at other stores. Is this the 1st gen or 2nd gen?

Thank you for this question! This product is the Smart Feed 2.0.

I got this feeder back in March but the power block stopped working. what can i do? it's outside of 30 day return.

Thank you for reaching out to us with this concern. You may find it helpful to know that your product comes with a one-year warranty that covers any manufacturing defects. So we can register your product and check what we can do to help, please get in touch with our PetSafe team directly. We can be reached by phone, email, or chat, and we are happy to assist you!

What is the lowest temperature this will operate at?

Thank you for this question! As the SmartFeed is intended for indoor use only, we recommend it for use in room temperature environments.

Can you program 2 different portion sizes for each of the 2 bowls?

I do not use the splitter, but did research it. No you cannot adjust the portion size different for each side. It only equally splits the portion size you select. Example, if you say to serve 1/4 cup, then 1/8 goes to each half of the split.

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PetSafe Smart Feed Automatic Pet Feeder, 6L/24 Cup, Programmable | Alexa Enabled for Snack Feeding, App Alerts When Low/Empty, Slow Feed Setting, Backup Batteries Keep Meals on Schedule

PetSafe Smart Feed Automatic Pet Feeder, 6L/24 Cup, Programmable | Alexa Enabled for Snack Feeding, App Alerts When Low/Empty, Slow Feed Setting, Backup Batteries Keep Meals on Schedule

Product ID: 121610801

Details

Brand
PetSafe
Material
Stainless
Recommended Uses For Product
Multiple Pets
Target Species
Dog

⏰12 customizable daily meals

📱WiFi-enabled smart control

🔋Backup batteries for uninterrupted feeding

¥69364

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

🐾 Feed smarter, not harder — because your pet deserves the future of mealtime!

SLOW FEED TECHNOLOGY - Prevent gulping and promote healthy digestion by dispensing meals gradually over 15 minutes.
DISHWASHER SAFE COMPONENTS - Effortless cleaning with top-rack dishwasher-safe lid, hopper, bowl, and bowl holder.
AUTOMATIC FOOD REPLENISHMENT - Never run out of pet food with desertcart Dash Replenishment auto-orders triggered by low food alerts.
SMARTPHONE CONTROLLED FEEDING - Schedule, adjust, and monitor meals from anywhere with the My PetSafe app for ultimate convenience.
ALEXA ENABLED SNACK DISPENSING - Use voice commands via Alexa to instantly treat your pet without leaving your couch.

The PetSafe Smart Feed Automatic Pet Feeder is a 6L WiFi-enabled device that lets busy pet parents schedule up to 12 meals daily with portion control from 1/8 to 4 cups. Alexa compatibility and smartphone app integration provide seamless remote feeding and snack dispensing. It features slow feed settings for pets who eat too fast, low-food alerts with automatic reorder options, and dishwasher-safe parts for easy maintenance. Backup batteries ensure your pet’s meals stay on schedule even during power outages.

Specifications

ASIN	B07NR47N2Q
ASIN	B07NR47N2Q
Additional Features	Alexa Compatible, Android Compatible, Durable, Feeding Schedule, Flip Proof, Food Grade Material, Portion Control, Programmable, Refillable Storage, Smart App, iOS Compatible
Age Range Description	All Life Stages
Best Sellers Rank	#20,745 in Pet Supplies ( See Top 100 in Pet Supplies ) #58 in Dog Automatic Feeders
Brand Name	PetSafe
Breed Recommendation	All Breed Sizes
Capacity	6 liters
Color	Blue
Connectivity Technology	WiFi
Customer Reviews	4.0 4.0 out of 5 stars (2,134)
Date First Available	April 24, 2019
Dog Breed Size	Small
Global Trade Identification Number	00729849168282
Included Components	Bowl holder, My PetSafe® app, Smart Feed Automatic Pet Feeder, Stainless-steel bowl, Wall adaptor
Item Dimensions L x W x H	13.27"L x 10.28"W x 15.8"H
Item Type Name	PetSafe® Smart Feed Automatic Dog and Cat Feeder, 2nd Generation
Item model number	PFD00-16828
Manufacturer	Radio Systems Corporation
Manufacturer	Radio Systems Corporation
Manufacturer Part Number	PFD00-16828
Manufacturer recommended age	1 month and up
Material Type	Stainless Steel
Model Number	PFD00-16828
Number of Items	1
Operation Mode	Automatic
Power Source	Corded Electric
Product Care Instructions	Dishwasher Safe, Hand Wash Only
Product Dimensions	13.27 x 10.28 x 15.8 inches; 8.2 pounds
Recommended Uses For Product	Multiple Pets
Style	Smart Feed Pet Feeder
Target Species	Dog
UPC	729849168282
Unit Count	1 Count
Warranty Description	1 Year Limited Warranty

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Fantastic experience overall. Will recommend to friends and family.

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4 days ago

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¥69364

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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