Ueno Yama Japanese Maple- Acer palmatum 'Ueno Yama' 2 - Year Tree

DO NOT BUY IN BULK!Purchase your trees individually so they arrive individually and this way you will know what is what. I just purchased 45+ trees from this seller, “Japanese Maples and Evergreens”, and I specifically reached out asking that they label the trees so I don’t have to guess which tree is which. I received 27 of the trees today and they are not labeled, and now I have to guess which is which. This is terribly inconvenient as the light conditions for the trees are all different, and I planned to strategically plant each tree on my land where is would grow best. Because the vendor “Japanese Maples and Evergreens” didn’t label my trees I could end up planting an Ukigumo in full sun when it actually needs mostly shade to thrive. What a pain! Not only did I have to guess today, but when the leaves come in the spring I will have to look at them all again and see if I labeled them right and hope I can tell. This shopping experience has created so much extra work for me, and I am extremely disappointed with the seller’s lack of customer service.While I understand that I purchased trees online I also understand business, and sellers should learn how to still provide customer services even through they are operating digitally. I have purchased trees from “Japanese Maples and Evergreens” in the past (never this many though) and they didn’t label those either which is why I knew to reach out to the seller to ask that they label these trees considering I made such a large order and spent thousands of dollars. Ultimately what I fear is that because of the seller’s inability to respond to inquiries from customers my trees may face a greater chance of not making it because I am not sure what is what. I am a reasonable person and the seller should be able to tell that based on the comments I left on my previous purchases; however, sending a customer 45+ dormant trees with no labels (especially when the customer asked for this) is unacceptable! If a customer purchases a single tree; sure, you may not need to label the tree, but 45+ trees?? Really!!!My recommendation to the seller is that they understand and implement a different set of procedures when customers make bulk purchases vs. individual purchases to avoid confusion. Additionally, if a customer emails a seller an inquire, the seller should at least reply (regardless of the message). If I had purchased these trees from a nursery the trees would have been labeled, and I hope the seller understands that they need to do business online (from a customer service perspective) the same way they would or do handle business in person.The seller advertises bulking the shipping costs when you order multiple trees … well they really only reduce shipping cost by less than 1 dollar for each tree. I would have rather ordered each tree individually, paid the extra dollar per tree so I could have received them in individual boxes with a packing slip that only contains a single tree listed, but instead; I spent around 2 hours trying to guess what tree is what today.What really sucks to me is that I have about 15 other trees in my cart from this same seller and I have to manipulate my cart so I can order 1 at a time to avoid this in the future. RIDICULOUS!!!! I think I may spend my time searching for a new seller!!!Today I am one unsatisfied customer!!!

Looks great. Has leaves and it is growing. Dug a hole and put all potting soil in the ground, so it could start with new soil.

I ordered a 2-year old graft and was expecting something small, but this tree arrived much bigger than I expected... I was pleasantly surprised. Nice and healthy leaves and beautiful color.