Neo 320

If you will allow me the time to tell you a story about this little bidet, I'll tell you how it has changed our rather simple, traditional lives and likely saved our sanity. But first, a little background about our family because a review without a frame of reference is as valid as a scale without numbers. You trust your friend's reviews more than mine because you have a reference, and I want you to trust what I am telling you. We are about as dwindling-middle-class, southern, white, north Americans as you can get. We believed the lies we were told about giving back to our community and my wife and I took up the cause, becoming a teacher and police officer (now former, but it makes me seem more ba-dass), respectively. Ten years of marriage and two awesome kids later, we're in debt up to our eyeballs, drive 10-year-old clunker cars and have a house in the 'burbs that's been under DIY restoration for over a year. Don't take our rendition of the storied American dream as complaining though, we still consider ourselves lucky and happy people to have our health and loving family all around us. Our kids (for anonymity we'll just call them Boy (6 years old) and Girl (3 years old) are smart as a whip and keep us on our toes, and now we pretty much live our lives to make theirs better - like most good Oregon-Trail-Generation parents would do. However, our kids plight in life seems to run counter to what we want for them. They seem bent on destruction. Much like larger, cuter Family Guy Stewies who can't be turned off with the click of a remote. You see, they became infested with a highly contagious, unknown-to-us parasite called pinworms. If you're like us and have never heard of these devilish little feces eaters, let me reassure you that it is not a prognosis you want to hear from your children's favorite health care professional. "Parasites!?" you ask. "What does your personal hygiene issue have to do with a product review for a bidet?!" Then it sets in... Without breaking the 4th wall and putting words in your mouth again, we'll use this aside to increase your education, you poor unsuspecting Amazon shopper in search of a more civilized way to remove poo from your otherwise sculpted posterior. You see, pinworms (medically, Enterobius vermicularis) are a parasite, only a few millimeters in length, that live solely in human colons and rectums. It gets worse... hold on. The female pinworms crawl out of a host's anus at night and lay microscopic eggs on the host's skin. This causes irritation, irritation causes scratching and scratching causes these little satanic spores to be spread around, both back to the host and to others by being eaten and sometimes inhaled. In fact, according to our family practitioner of mortifying news and various websites of similar renown, these little feces-hole-dwellers are more common than lice, extremely contagious and harder to get rid of than a Maker's Mark hangover in your 30's . FML. So, that was the news we received. I still remember the sinking feeling as my wife told me on the phone why the kids had been complaining about itchy rumps; all while I hurriedly drove home reading Web-MD (I know, I know... I probably wasn't buckled up either. I was panicking!) and my skin, you know where, started to crawl with anticipation of the evil lurking within. You know the line "Fear leads to anger, anger leads to hate, hate leads to the dark side." We pretty much went dark side in 3 seconds flat, I don't care who my daddy is. This is our course. The remedy for clearing up this less-than-optimal situation is two-fold. One: drugs. A type of anti-parasitic that you take once to knock out the adults and then wait two weeks (longest. two. weeks. ever.) to take it again to knock out any newly hatched anal spawns. By the way, should you find yourself in this unfortunate situation, these pills will set you back about $250 A PIECE. Thankfully we have decent insurance, but most carriers don't cover it anymore because the drug companies are all apparently owned by Martin Shkreli (speaking of pains in the rear). Avoiding politics... the second piece is hyper-cleaning everything, every day. We're not talking about dusting and some lysol here. We're talking about stripping the beds every single day of this process, boiling your sheets and clothes or as close to that as your washing machine will get, quarantining kids toys, washing hands until they crack and bleed, burning your house to the ground... you start to get the idea. That's where the bidet finally comes into play. One of the recommendations is that, because the fecal spawns only lay potentially airborne microscopic eggs at night, washing the butts of those afflicted first thing in the morning will go a long way towards the prevention of reinfecting anyone else. Our doc said wet wipes, I said screw that we're upgrading the toilet! Enter in our rectum rectifier, our washer of wangs, cleaner of <wife removed>, hygienicizer of hinies, tidyer of <also wife removed>, freshener of farters... the Neo 320 bidet! For the price we paid (less than 3.5 times one of those pills!), the peace of mind knowing that my kids' rears are now daily power-washed and no longer launching spores into the air with each giggly toot, I'd easily go into even more debt and pay 10 times what we did. We also enjoy the cleaner, fresher feeling and reduced paperwork in the house. It will be even better when our lovely munchkins no longer view it as the new toy (admittedly we torched and cloroxed the rest of their toys into oblivion), trying to see which sprayer can launch nerf darts the furthest. For the record, >12 feet, the length of our equipped bathroom, on either sprayer at full tilt. To date, my wife and I have not seen any indication that these little nuggets of grossness have been passed over to us. We are diligently doing our part to rid the world of these things, no matter the cost of sanity, time or wealth. We tribute at least part of that success to this bidet, which we are very pleased with. The TLDR version is get one, installation is easy and it's highly effective at ridding bottoms of poo and parasites. We will be buying another one whenever we have our 2nd bathroom remodel done

Warning: This review contains a bit of cheek. If that is not your thing, do pass on by. If it is, read on, reader. Read on. As a child and through most of my adult life, I thought bidets were a strange European thing. I never had a great desire, as such, to use one and I had heard many a horror story. This all began to change when my sister went to Korea to teach English for a year. Before we heard anything about the country itself, she commented on how her hotel room had a bidet and how strange that was. We even received pictures of said bidet. Later on, however, and throughout the year, we continuously heard how wonderful they were; and how sad she was when the one in her apartment broke (they never replaced it). After her job was up and she came back to the states, the first thing she said after using the restroom back at the house was how barbaric American toilets where (lol). Fast forward a few months to Christmas. She had this model of bidet on her Amazon wishlist, and being a bit of a troll at heart, I purchased this bidet for her as a joke (and also cause she wanted it). She was embarrassed (mission accomplished!) and she has had nothing but praise for it ever since. I was recently given the opportunity to review this product; and it was love at first go. Instead of leaving a hasty review, however, I wanted to give it some time to be sure that my opinion didn't change. After almost a week of use, here are my thoughts: 1. Ease of install: 2 parts. Cold water installation - This was very easy and I pulled it off without a hitch. Took about 15 minutes, if that. Hot water installation - This turned out to be much harder, but it was not the fault of the bidet. I have a freestanding sink cabinet and I was very lucky in that I had a gap between the cabinet and the wall just wide enough to slip the polyurethane hose through; no drilling required. The hose was extremely curly however, and I could not get it to stretch far enough without it turning back on itself. I eventually had to channel my inner MacGyver and use a cat toy I had laying around that consisted of a stick the same size as the hose and a string. I tied the string to the hose and proceeded to pull it through. 2. Tools?: I didn't require tools until I got under the sink. When we remodeled the bathroom, some grout or cement fell onto the water connection pipe and I had to get a wrench to twist the connector to break it free. Later I had to use the same wrench to chip off the grout because I couldn't get the T connector to screw all the way on. The wrench was helpful for overall tightening, but I don't think it would have been necessary otherwise. Do have a towel handy for leaks, though. 3. Ease of use: Having never used a bidet before, I was not quite sure what to expect. I hit myself and the dog in the face first time testing it out (don't look down the barrel of a loaded gun, kids), and I soon coaxed my brother into doing the same (trollface.jpg). But in all seriousness, it is very easy to use. Lift the lever slowly though! 4. Matchy? Cool factor?: Personally, I think it looks great in my bathroom. I have jewel tones of green and blue in the tile and the paint on the wall, and the bidet blends in really well. I have a friend who came over earlier this week while I was at work; and when I got home, she said my bionic toilet was awesome. . 5. Cleaning feature: It seems to keep itself clean well enough. I have one slight concern about the placement of the nozzle in the bowl and how close it sits to the back of the toilet, but your mileage may vary, as everyone has a different model toilet. Cleaning the bowl behind the nozzle will require disassembly on my part, but it goes on so quickly it shouldn't be much of a hassle. The splash guard on mine also sits slightly ajar, and my sister's stays in place; but that may be due to the placement of the bidet on my toilet as described in #7. 6. Water force?: I've run the water on low and on high, and it doesn't hurt. That being said, it shoots about 5 feet if you miss :3 7. Wet bits?: I've found that the stream is not overly splashy. Everything stays more or less where you want it to. I need to purchase some of the bumpers to raise the seat a little though as everything leans forward a bit. My seat slides around from time to time, and with the little bit of height in the back, sometimes I need to wiggle around a bit to be sure everything is washed. 8. Refreshing?: Omg yes! I -love- feeling clean after using the bathroom. If you suffer from leftover pieces of toilet paper, this is sure to help out with that as well. The blast of cold water is sure to wake you up in the morning too. It takes a long time for the hot water to get to my bathroom so I usually don't wait for it, but it is very nice as well. For da ladies: I often feel like I need a shower every few hours when mother nature is in town. Having a bidet is sure to make things so much more pleasant next time around. 9. Economical?: My house goes through tons of TP every week (There's 6-9 of us at any given time). I personally use about 2-3 rolls a week depending on TP brand, how much water I've been drinking, and how often I have company over. In the last week, I've only used 1 roll. Hurray! Thank you, Luxe Bidet! You've made a believer out of me. tl;dr version: 5 stars. I like it.

Update 3.5 years later—The bidet is still working perfectly, and furthermore looks like it did when I installed it. One unanticipated outcome—It works so nicely and saves so much time, discomfort, and tissue during cleanup that I have come to hate using unequipped commodes away from home. I go out of my way not to have to do so—when I can help it. Original Six or seven years ago, during a visit to Japan, we were guests in a home that had a commode fitted with a “high tech Japanese” toilet seat—actually a seat featuring a bidet in which water pressure, duration of action, and water temperature were all automatically set in operation by pressing a button. It was my very first bidet experience. I was impressed very favorably by the unit, even though what I considered a slightly anemic water force often necessitated a second application for fully satisfactory results. Our experiences with that unit were sufficiently positive to prompt our looking into the possibility of installing at least one of them in our home upon our return. But price tags ranging from $500 to $800 were steep enough to discourage action until several months ago when a long lasting rash that had proved unresponsive to all medical control attempts became so severe that normal use of toilet paper became very painful and frequently induced surface bleeding. It became obvious that the wiping action itself was a primary part of the problem. As the situation worsened, the multi-hundred dollar cost for one of the Japanese units seemed less and less of a deterrent and I recommenced a renewed search of the online offerings in that line. That’s when I ran across the Amazon listings of the series of manually operated Luxe Bidet models at costs from 8 to 12 times less than the lowest priced fully automated units from Japan. Upon reading the preponderance of highly favorable Amazon reviews I decided to give one a try, selecting the Luxe Bidet Neo 320 (elite series) for the sake of the variable water temperature control. The installation turned out to be very straightforward. The fittings provided were of high quality and compatible with those in use on our toilet and under our vanity (for the hot water). To say that the installation achieved its goals is an understatement. The manual control over the force and location (male and females settings) of the spray result in a better cleansing job than provided by the automated high tech unit that had provided my first bidet experiences. Most importantly, the rash and intense accompanying itch that had plagued me for many months disappeared after a few days of use and have stayed away in the months that have passed since then. Another benefit has been an approximate halving in the rate of toilet tissue use—which is now primarily a blotting rather than wiping operation. I have been glad on a number of occasions that I opted for a unit with controllable water temperature. Water that’s been sitting in the pipes long enough to reach room temperature would be perfectly OK. But in a location like ours, close to the entry point of icy cold water from the city mains, that condition can last for only a few seconds Although I am giving a five star rating because of low cost, ease of installation, and living fully up to our expectations, there are one or two items that could be addressed. One is purely cosmetic, the other functional. On the cosmetic side, the body of the unit is very good looking. But the hot and cold water inlet hoses are a bit too conspicuous for my particular taste, coming in, horizontally as they do, and from slightly differing directions. I’d like it better if the two inlets were closer together and the hoses parallel. My taste would be matched even more closely if they came in vertically from below. However, since that would make it difficult cleaning the floor below without their getting in the way, I’d be content with the “nearer and parallel” improvement in hose positioning and alignment. On the functional side, the range of water jet adjustability is phenomenal, being easily set to anything between a gentle spray and/ a water jet strong enough to be outright painfu—if that's what the user might want. I would be very happy to exchange some of the excess available but unusable spray force for a slightly broader area of application. As it is now, the jet is a bit too narrow to provide total cleansing unless I do a little “squirming around” to widen and lengthen the area of application. However, relative to my last point, while our excellent water pressure would permit the suggested cure to be easily accomplished with a slight change in the nozzle configuration, the same redesign could well be counterproductive for users in areas with water pressure so low as to barely produce what could even be termed as a “jet.” All in all, it’s among my most useful purchases of the last several years

I bought this after using one that needed replacement, I hadnt installed the previous one so it was going to be my first time installing a bidet and the advertising on the easy and fast install led me to try this product. It looks pretty nice and doesnt take up a lot of space and fits well on my toilet. The previous bidet I had the nozzle and water pressure was perfect and positioned in a way where it was comfortable and made it great for its use, the Luxe Bidet however I found I need to position myself constantly and it just doesnt clean like my last one even though it has water pressure adjustment. Otherwise I do like the product and it does do what its supposed to I would just prefer better positioning of the nozzle. The installation did give me a few headaches, followed the instructions and dont know if it was me or the product but one of the included wrneches stripped one of the attachments and took me a while to figure it out and get a replacement from the hardware store. Product works well, could use nozzle positioning adjustment, slight installation issues.

And now, an inspirational horror story: Two young women arm themselves with wrenches, plumber's tape, and their high hopes to take on the installation of The Luxe Bidet NEO 320. 40 short minutes later, The Bidet is installed. The time for testing is now, the path to cleanliness is clear, Victim #1 approaches the porcelain throne. Innocent, blameless, naive. She sits upon the throne as her cohort sends her support through the door. Victim #1 holds her breath and turns on The Bidet. The air in Victim #1 lungs explodes out of her in a yelp borne of icy violation. Lo even with the handle cranked all the way to hot, the water can only be described as arctic. To add more trauma to her experience, the force with which said water makes contact with Victim #1 precious derriere is that of a fire hose. The mighty barrier has been breached.The one-way orifice has been violated. The cave of wonders has unexpected company. The flood waters are rising and there is no defence strong enough to stop them. Victim #1 immediately stops the assault and calls for spiritual support from any god who would listen to her plea. Victim #2 listens in horror to the testimony of Victim #1, not quite understanding the gravity of the situation. As Victim #1 stands from the torture seat, that which came in unconsensually found it's way out in a similar fashion. I will leave this section to your personal imaginations. It is now time for Victim #2 to experience the arctic blast. Taking the advice of her predecessor, Victim #2 ever so delicately pulled the handle. Alas, she too felt the frosty blast of the Anal Power Washer. The immediate reaction of Victim #2 was to exclaim in fear, turn off The Bidet, and burst into inexplicable tears. Now you may be asking, "Why? How could this happen?". Upon research, it was discovered that the Vagus Nerve travels directly from the brain to end in one's anus. There it attaches to a multitude of nerves surrounding the anal and perineal area. By introducing a sudden cold sensation, one can trigger a Vagal Response. This causes a drop in blood pressure and can lead to unpredictable emotional responses. Victim #2, weeping and confused from frigid violation, exits the bathroom as a new human. Gone is the innocent young girl, here stands a woman who has seen war. Victim #1 and #2 assess The Bidet to find what may be causing the lack of warm water that was promised. Setting the device to "nozzle clean" mode, the Survivors run the water for a few moments in an attempt to obtain redemption for their chilled back doors. Behold! Warmth has been detected! As a sensory balm for the Survivors' trauma, each takes her turn to enjoy the pleasant warmth of the Forbidden Water Fountain. As Victim #2 sat to experience the comforting embrace of H2O, she forgot a crucial step. Blinded by the excitement of experiencing the warm caress of Poseidon, she neglected to sit with her legs firmly together. The consequences were immediate. The god-like speed of the water making contact with Victim #2's poop chute was enough to allow the splash radius to go airborne. Mild collateral damage was observed, mostly on the breeches of Victim #2, but most of the surroundings remained unmoistened. And so, dear readers, I hope you take heed to the warnings in this testimony. Both victims agree that they have never felt cleaner, but one must consider the cost of such luxury when yearning for a sterile starfish.

July 23/2015 update: We moved to a new house. We were so pleased with the Luxe Bidets we had installed in our previous house we left them installed thinking they would help sell the house. This means I am installing 3 of these units in our new house. I put one in last night. Two problems came up, both of which I had solved before. I think Luxe needs to do something about them, or at least, customers should understand they are likely to face these problems and they should have solutions on hand. The rubber washer that goes with the metal fitting that allows you to draw water from the hot water supply is not thick enough. The metal fitting that Luxe supplies has too much thread to fit properly onto many of the standard stop valves that have been used for decades here in the Pacific Northwest. The Luxe supplied fitting can only screw on so far because it has more threads than the stop valves it is fitting onto and the rubber washer isn't thick enough to take up the remaining space. It leaks. I found that a 1/2" diameter cone washer was available that did the job, but it took a trip to several stores to find it. Luxe should supply a thicker washer. The cost to them would be insignificant. There may be stop valves that have enough threads to enable the Luxe supplied washer to work, but I measured the ones available here at several stores and there aren't any here. The second problem,was far more serious. At least with the rubber washer problem you are aware it is leaking right away. The second thing is, the plastic fitting that enables a cold water supply line to go from the bottom of the toilet tank to the Luxe bidet is unreliable. I remembered having trouble with one of these previously, but enough time had gone by that I somehow believed I might try using it on this install. I carefully installed it and it did not leak at first. I checked several hours later just before going to bed and there were still no leaks. However, in the morning, there was water all over the bathroom floor. Perhaps water pressure in the system in this city is slightly higher in the early morning. No one had disturbed the fitting to cause it to fail. I'm going to try the KES K1018 metal fitting available here on Amazon as a replacement. Luxe should solve this problem by supplying a better fitting. I'm still very happy with their bidets. We're looking forward to having them in all three bathrooms in our new (to us) home. My previous review continues unedited from this point: We have been very pleased with this attachment, so much so that after only a few weeks of use, we were going to order a second one. Just as I was about to order, My wife and I have never used a bidet before but we have considered getting one at times in the past. I didn't install one because I thought it meant expanding the size of the bathroom, opening up the walls to add new plumbing and crawling under the floor to put in a drain. A job that size is easy to put off. I didn't know I could just buy an attachment and add a usable bidet function to a toilet. My wife had noticed this Luxe unit on Amazon and drew my attention to it. I read a few reviews, considered the low price, and ordered one right away. I dropped everything and installed it the day it arrived. It seems there was a bit of a pent up demand here for this. Luxe includes enough parts that it looked like the installation wouldn't require a trip to the hardware store. It turned out I had to go out to buy a hose. I don't hold this against Luxe. This is a 45 year old house. If they didn't include any fittings this would still seem like a good deal. However, when I install one of these in future, I won't be using the plastic 3 way fitting Luxe supplies so that the cold water toilet supply can also supply cold water to the bidet. The included fitting seems alarmingly flimsy. After I installed it, if I shifted the position of the hose leading from it it would leak. The leak stopped when I arranged the hoses so there was no strain on the fitting. No water has leaked in the weeks I've used the appliance since then. But I have a vivid imagination, and I don't like the thought of one day seeing a pool of water on my house floor. I would have preferred that Luxe supplied a better fitting for this, if they were going to supply one at all. I like using fittings that inspire confidence. We're moving soon and taking this bidet with us to a newer house so I will address this problem then. I would get a metal 3 way that doesn't have a tap to restrict the flow. It seems that some people think they want to be able to restrict the flow of water to their Luxe bidets. The controls are so easy to use I see no need. We were both delighted once we started using this device. I like using it with warm water but my wife says she doesn't need to wait for the water to warm up - cold is fine. I had a few inital doubts. I wondered about the fact that because the toilet seat ends up raised a bit at the back to accommodate the unit, I might need to install spacers at the front of the seat. I wondered if the control suspended out there on its plastic arm would stand the test of time. I also needed a few uses to get used to being washed this often. But as time goes by, I've found that all my concerns have disappeared. I didn't need front spacers for the seat. My tissues quickly got used to being washed with this device. The Luxe controls feel fine once you use them a few times. For less than $100, we have a bidet that does a great job. It doesn't require any extra floor space. I didn't need to enlarge the bathroom, open up the walls, or crawl under the floor. It only took a few uses before I was completely comfortable using it. And it works delightfully well. When I use a toilet somewhere else now, I wish there was a bidet nearby. The main question now is, how did we live without this?

Once you decide to buy one, you wonder why these aren't everywhere. The quick answer is that toilet technology has advanced rather rapidly, outhouses weren't that long ago. Thomas Crapper only died 5 yeas ago in 1910! So, communal toilets were the European housing norm until the 50's . Some apartment houses still shared a toilet until the 70's. Remember National Lampoons European Vacation? Hotels throughout Europe frequently had communal wash closets. So, the bidet wasn't much more than a manual operation until fairly recently. Americans don't like manual toilet water splashing! Then in the GREAT WAR, moist interactions with bidets were soldiers going to brothels, so that wasn't something they wanted to bring home to their best girl. So, bidets and toilet technology progressed (hello Japan) while we continued smushing and smearing our way to clogged pipes. LUXE's bidet is underpriced for the quality of the product they provide. They are making hygiene accessible and affordable. 30 years ago women were squirting themselves with vinegar and perfumes to smell like the eve of summer. Well, what if you could freshen up with a quick spritz every time you used the bathroom? You would practically squeak when you walked. Hey guys, ever get an itch? I mean a waay up in there ITCH! What if you could grab a mini power washer to clean up that whole situation in a few seconds? In fact, why don't you use a mini power washer to clean up every time? Would you just smear it with toilet paper if it were on your floor? So, why carry ground zero around on your body with the same cleaning strategy? Do you want ground zero to represent you? Grab the hose, stick your thumb over the nozzle, or get the pressure washer and clean that mess up. Then spend a few dollars and buy one of these. It will pay for itself with toilet paper savings alone. NGLTF, HRC, PFLAG, you need to be STRONG promoters of LUXE bidets! LUXE, you need to sponsor one of their events. HOSPICE, you need to provide families with a bidet on your first visit. Proctologists, gynecologists, urulogists, why aren't these in every office? LUXE, you need to blow up your brand recognition with an app, and it will make the biggest splash if you set it up as an Amazon Free App of the Day. Make it a good app that overdelivers, and exceeds expectations, just like your product, and a significant sample of your target market will turn their attention toward you instantly. Maybe it's a suite of throne games like crossword puzzles, paper toss, or other simple games people already play while on the throne. (#ThroneGames )You could go poop themes, but it's better if you don't. Give away e-books. Have a health and fitness app that tracks water intake, and bathroom use, automatically if it's on a LUXE toilet. Hell, you could even team up with TellTale Games and sponsor a new iteration of the Game of Thrones since they are ready for a second storyline. Offer multiple Throne Games to keep people talking about your clever product, and attention-grabbing ad campaign. And, when you're ready for big money, LUXE, meet Burning Man. The primary demographic is above median income professionals looking for a brief escape, and you better believe that they would remember and appreciate your "How did I get sand in there?" Solution, and look for one when they come home. Beach resorts. Launch a short commercial with office workers talking about how crazy it is that bidets aren't in every home, and as they walk away they squeak while others squish. Use your net profit to expand the campaign, so its self-funded. The grossness is intuitive, the solution is affordable, accessible and easy to install. Have plumbers sitting with the Maytag Man because toilets aren't clogged anymore. Don't be dirty is a simple and compelling message that strikes a chord with every deodorants wearing, Glade Plug-in using, fresh laundry scented clothed American. Axe body spray is built on "Don't smell gross." "Clean your waste before you leave", will get Americans thinking, realizing, and spending. You could even go blue and sell in sex shops in the "Clean" section. Not LUXE, the bidet is dead simple to install. It's only hard if your toilet seat screws are difficult to remove, or your water lines are hard to unscrew. Other than that, clean the toilet, remove the seat and screws, insert the bidet, and put the seat back with the screws through the provided slots. Unscrew your water line, and add a splitter, so the clean water straight from the pipes flows from your bidet. You can even split the water line from your sink, it's the exact same thing. You can set the water pressure anywhere from colonic to dribble by adjusting the water valve on the wall/under the sink. Simple clean water spritz, and you're squeaky clean, sparkling and shimmering into the rest of your day. Buy one, then buy more.

When the idea of getting a Bidet was first presented to me, I was a bit unsure of whether or not I wanted to venture into territory like this. I have been doing the same thing for nearly 50 years and the thought of doing things differently now was kind of like the '3 seashells' running joke in the movie 'Demolition Man'. The overall cleanliness and health benefits seemed like a good thing and all of the positive reviews I had read finally pushed me to try something new. So about 5 years ago I searched on Amazon and found an inexpensive 'starter' Bidet from Luxe. It was the basic model, nothing fancy, just enough to get the job done and would be a quick refund if I just couldn't bring myself to use it. The installation was very easy and for being the basic model it didn't look so bad either. After looking at it for a few days, not being able to bring myself to use it a few times, the time finally came to give it a try. Not being sure of the controls yet, I unfortunately gave myself a surprise, kind of like being on the top of an ice cold water fountain. However, once I started to use my Luxe and got used to the controls I started to wonder why I did not do this many years earlier. Prior to this I had only felt this clean and fresh after taking a shower and no matter how soft or quilted the toilet paper was it never came close to feeling like this. After a short while, if at any point I needed to be away from my Luxe and use toilet paper like 'regular people', it was like using sandpaper and not something I ever wanted to do again. Now fast forward 5 years, my old basic model finally stopped working. When I first installed it I remember thinking that it was completely plastic and only costing $39 (or something like that), so I was honestly not expecting it to last more than a year or two. Now seeing how long this basic model actually lasted and knowing the quality of Luxe products, when my old one stopped working I didn't hesitate to go right back to them and see what they had available. I was literally on Amazon searching for a new unit within 10 minutes of realizing there was nothing I could do to save my bathroom best friend. There were a few more units from other companies now on Amazon, but I was no longer willing to take this decision lightly and risk a lesser quality unit. I knew what Luxe could do and I was curious to see how they had progressed over the last 5 years. They had a similar basic model available, but this time around, knowing what I know now, I decided to step it up a bit and get the Neo 320 (Elite Series). I chose this model for a number of reasons, the hot and cold water make a huge difference since I can now adjust the temperature and not have to worry about the early morning 'wake up call' of the purely cold water system. One tip, just run the cleaning cycle for a few seconds before using it to clear the cold water out of the tubes and get a nice mixture of warm water. The second thing I liked about this unit is the metal-ceramic core valves since I am pretty sure my old unit's plastic valves were what failed since there was no visible damage. The third reason was simply because I liked the idea of it being the 'Elite' series. If you are a fan of the TV show Frasier and have seen the episode 'DoorJam' you will get a sense of what I mean. So, I now had my new Luxe Neo 320 ordered and dreaded the wait, even though I have prime shipping, 2 days is like an eternity and once you get used to something like this you cannot go back. I would do anything and everything in my power to get home if the need arose anytime throughout the day, so being in my home and unable to use it was torture. In the meantime I kept playing with the controls on my old unit hoping and praying for just one more time, just a splash...anything, unfortunately nothing. The idea of having to go back to what now seemed like a barbaric process upset me and scared me. I cancelled all of my plans for the next few days, unwilling to face the world. The unit finally arrived and I already had the tools ready. It took me approx 20 mins, maybe less, to remove the old unit and install the new unit. I swapped out everything with the new parts and did not leave anything from the old unit so there was no shortcut of time there, simply meaning, even if you are installing it for the first time it should be pretty simple to do.The instructions were very simple and straight forward. Once installed I admired how nice the new design looked and how solid everything felt. I took it for a test drive and was very pleased with the operation of the unit and the overall water pressure, which was much better than my previous unit. Being without my Luxe Bidet for the 2 days waiting for the new unit to arrive was not something I ever wanted to do again. My next big decision now was whether or not cancel my upcoming vacation since I cannot bring my Luxe along. The thought of being on a Caribbean cruise in the middle of the ocean that far from my Luxe Bidet has me waking up at night in a cold sweat... All joking aside, this is an extremely solid unit made by an outstanding company and I will have one installed in my home until the end of time. Also, the added benefit of only needing to use toilet paper to dry yourself off, you not only save on that expense, but now without the daily 'sandpaper' use, you can truly claim yours is as smooth as a baby's behind.

Es el segundo que compro y ok en todo

Best purchase for the house I have made. Easy to fit and works well. Maybe too well if you're not careful. Did have to contact them for the correct fittings which were sent quickly.

O BidetNeo320 me parece um bom produto. O problema é que, como se trata de produto fabricado no exterior, as medidas de suas conexões não se encaixam nas medidas usualmente encontradas no mercado nacional. Vc tem de batalhar para encontrar as medidas adequadas. Então há um gasto maior para adquirir as conexões. Fora o tempo despendido.

Excellent bidet. Cannot fault it.

Almanya için uygun değil hiçbir parçası tesisata uymuyor yeni parçalar temin etmek gerekiyor sadece bununla kalmıyor montajdan sonra suyu açınca kafalar klozete takılıyor ve daha öne çekebilecek mesafe yok.